Customer Executive - International Voice Process

ConfidentialKolkata

6 days ago

Job description

Key Responsibilities

Handle inbound and outbound calls from international customers.
Address customer inquiries, complaints, and support issues in a timely and professional manner.
Maintain accurate records of customer interactions and transactions.
Ensure customer satisfaction by providing effective solutions.
Meet performance targets and adhere to quality standards.

Requirements :

2 months to 2 years of experience in a BPO or customer service role.

Excellent verbal communication skills in English.

Ability to work in a fast-paced environment and multitask effectively.

Willingness to work in the 1 PM to 10 PM shift.

Positive attitude and customer-first approach.

What We Offer : Permanent employment with growth opportunities.

Supportive and collaborative work environment.

Training and development programs to enhance your skills.

Skills : collaborative work,problem-solving,customer satisfaction,communication skills,excellent communication skills,record-keeping,customer service,multitasking,bpo,international voice process,voice process

Mandatory Key Skills - voice process,customer service,customer support,technical support,tele calling,inbound Calling,International Voice Process.

Skills Required

Voice Process, Customer Service, Customer Support, Technical Support, Tele Calling, Inbound Calling, International Voice Process

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International Voice • Kolkata