Technical Implementation Engineer

We are seeking a Technical Implementation Engineer (TIE) to lead the onboarding and technical enablement of enterprise customers across multiple Qualys cybersecurity products , including VMDR, CSAM, Patch Management, Policy Compliance, WAS , and Enterprise TruRisk Management (ETM) . You will play a critical role in helping customers integrate these solutions into their environments and derive maximum value aligned with their cybersecurity goals.

This role involves hands-on implementation, technical consulting, and driving customer success in hybrid, cloud, and containerised environments.

This is a Global role, so you may be working across different shifts(including Night shifts) supporting Customers across multiple timezones.

We work in Hybrid mode (3 days from office, 2 days from home) Relocation to Pune would be required for the role.

Key Responsibilities

Customer Onboarding & Enablement

• Lead end-to-end onboarding for enterprise customers on multiple Qualys Cyber Security products
• Conduct kickoff sessions, product walkthroughs, and configuration workshops tailored to customer needs.
• Align solution deployment / configuration / optimisation with customer business goals, security policies, and compliance requirements.

Technical Implementation

Customer Success & Adoption

Cross-functional Collaboration

Required Qualifications

Experience & Technical Skills

Tooling & Platform Knowledge

Communication & Interpersonal Skills

Mindset & Adaptability

Preferred Qualifications