Technical Support EngineerUST • India
Technical Support Engineer
UST • India
1 day ago
Job descriptionExperience of 2-5 years in the Tech Support Industry with at least 1 year of experience in the Enterprise Tech Support domain (Servers, Storage and Networking). Hands-on experience in service & support of physical servers from prominent OEMs – HPE, Dell, Lenovo, Intel, IBM, Cisco etc. Experience in analysing issues associated with Servers and internal server components that include System Boards, HDDs, SSDs, DIMMs, Processors, Network Adapters, Storage Controllers etc. Provide support for server management software which includes remote management software, remote monitoring tools, server firmware, drivers etc. Troubleshoot hardware, software and connectivity issues on environments running various Operating Systems such as Windows, Linux, VMware etc. Collaborate with the other Business Units / Teams to provide solution on complex situations involving multiple technologies. General knowledge of Networking concepts and should have exposure to basic Storage concepts like RAID, SAN, NAS, FC protocol, iSCSI protocol etc.
The ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers' technical issues. You will support the customer by acting as the liaison between the customer and other internal teams. Your ability to work in complex networking environment will also make you an ideal candidate.
Responsibilities
- Reproduce customer environment and run tests
- Manage and address electronic tickets efficiently
- Liaise between sales team, customer success team, and customers to properly address customer problems
- Troubleshoot and configure software and hardware
Qualifications
Work Model - 5 days (work from office)
Work Timing - Rotational Shift
Work Location - Whitefield
Expected Joining Date - Immediate to 15 days
Create a job alert for this search
Technical Support Engineer • India
Related jobs
Technical Support Engineer
IQnext • India
We're revolutionizing the way buildings are managed, shifting them away from traditional facilities management to a smarter, data-driven approach.
IQnext is an integrated, centralized platform that ...Show more
Last updated: 1 hour ago • Promoted • New!
Product Support Engineer
Astra Security • Nagpur, IN
Astra is a cybersecurity SaaS company that makes otherwise chaotic pentests a breeze with its one-of-a-kind AI-led offensive Pentest Platform.
Astra's continuous vulnerability scanner emulates hacke...Show more
Last updated: 4 days ago • Promoted
Technical Support Engineer
Magic-ray Technology • New Delhi, Republic Of India, IN
Install and set up the equipment and systems.Ensure proper configuration and functionality of equipment.Perform routine maintenance and inspections of equipment to ensure optimal performance.Partic...Show more
Last updated: 7 days ago • Promoted
Technical Support Engineer
People Prime Worldwide • Pune, Republic Of India, IN
They balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation.
We guide customers from what’s now to what’s next by un...Show more
Last updated: 15 hours ago • Promoted • New!
Technical Support Engineer
Atlassian • India, India
Atlassians can choose where they work – whether in an office, from home, or a combination of the two.That way, Atlassians have more control over supporting their family, personal goals, and other p...Show more
Last updated: 19 days ago • Promoted
Senior Customer Support Engineer
StitchFin • Nagpur, IN
StitchFin is an innovative startup revolutionizing the healthcare space by building cutting-edge AI solutions.We’re building next-generation healthcare automation powered by AI.Our platform helps h...Show more
Last updated: 21 days ago • Promoted
Technical Support Engineer L2
Ingenico • India
About Us : Ingenico is the global leader in payment acceptance and services.We support our customers, and their customers to do more with payments.
From the bustling streets of Tokyo to the quaint ...Show more
Last updated: 1 day ago • Promoted
Senior Technical Support Engineer
Atlassian • India, India
Atlassians can choose where they work – whether in an office, from home, or a combination of the two.That way, Atlassians have more control over supporting their family, personal goals, and other p...Show more
Last updated: 6 days ago • Promoted
Technical Support Engineer II
Smarsh • India
Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications.Our growing community of over 6500 organizations in regulated industries counts on Smarsh every...Show more
Last updated: 3 hours ago • Promoted • New!
Product Support Engineer
BrightEdge • Nagpur, IN
PM – 3 : 00 AM IST (US ET Shift).BrightEdge is the global leader in Enterprise SEO and Digital Marketing performance platforms.
Our AI-driven technology helps the world’s biggest brands—like Microsoft...Show more
Last updated: 4 days ago • Promoted
Application Support Engineer
Sycamore Informatics Inc. • Nagpur, IN
Designation - Application Support Engineer.Technical - Strong command of SQL, Unix / Linux and Windows environments and ITIL processes.
Demonstrated excellent verbal and written communication skills.A...Show more
Last updated: 30+ days ago • Promoted
Technical Support Engineer
Cyware • Republic Of India, IN
Cyware delivers an innovative approach to cybersecurity that unifies threat intelligence, automation, threat response, and vulnerability management with data insights gleaned from assets, users, ma...Show more
Last updated: 30+ days ago • Promoted
Technical Support Engineer
Lxme • Republic Of India, IN
At LXME, we’re building India’s first full-stack financial platform for women — designed to help.We’re on a mission to create real impact, and.
The Technical Support Specialist is responsible for pr...Show more
Last updated: 21 days ago • Promoted
Technical Support Engineer
Movate • India
Greetings from Movate technologies formerly known as CSS Corp!.Please find below Job Description for your reference.Title : Technical Voice Process.
Work Location : Ambattur Chennai ( Ambit IT Park)....Show more
Last updated: 1 day ago • Promoted
Technical Support Engineer for a Web / Mobile application for US Company
Textellent, Inc. • India, India
You will work closely with Client Success and support them by providing Tier-2 client support for software technical issues and work with Engineering department to debug and resolve the issues.Prov...Show more
Last updated: 30+ days ago • Promoted
Application Support Engineer (Chat / Email) - Trading Analytics Platform
Smirmatec Private Limited • Nagpur, IN
Remote (India) | 🕒 5 : 30 PM – 3 : 30 AM IST (US Market Hours).Monday–Saturday | 💼 Full-Time | 🎯 Probation : 3 Months.
Incomplete applications (missing form or recording) will not be considered.SaaS o...Show more
Last updated: 17 days ago • Promoted
Technical Support Engineer
HDFC securities • Republic Of India, IN
Technical Support Engineer - Application Management.Application Deployment & Management : .Manage the deployment of applications, including relevant upgrades and patches, across UAT, Production, and ...Show more
Last updated: 8 days ago • Promoted
Technical Support Engineer
Alvaria CX • Nagpur, IN
From the merger of two leaders in the.ASPECT Software and Noble Systems, comes.A new global force delivering leading edge.
We blend the agility of a start-up mentality with the stability of an estab...Show more
Last updated: 30+ days ago • Promoted