Team Leader Food & Beverage

Company Description

Raffles is a collection of luxury hotels and resorts worldwide, each distinguished by its luxury, elegance and residential charm. Raffles Hotels & Resorts are one-of-a-kind properties, each one a landmark in its respective city, positioned at the top of its local market and rated among the very best in the world.

Job Description

As Food & Beverage Team Leader you will support the team with the smooth and efficient day to day operation of the outlets. Your role will include :

• Organize the daily operations of the Food & Beverage team
• Ensure 5-star service quality across all F&B areas including our Restaurant, In-Room Dining, and Bar.
• Lead by example, motivate, and coordinate the Food & Beverage team to exceed guest expectations
• Communicate feedback and key information to the Food & Beverage leadership team
• Maintain high levels of guest satisfaction by promptly addressing any concerns or special requests
• Lead by example and conduct team training to align with premium brand and service standards
• Collaborate with the culinary team to support with menu implementation and delivery
• Monitor rosters and staffing schedules to meet operation requirements

Qualifications

Skills Required

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