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(Apply Now) Branch Head (Ahmedabad,Indore & Pune)

(Apply Now) Branch Head (Ahmedabad,Indore & Pune)

DTDC Express LimitedIndia
1 day ago
Job description

Role & responsibilities

  • Responsible for branch in bound & out bound operations within prescribed time.
  • Monitoring & ensuring timely arrival and departure of vehicles from the branch.
  • Responsible for all pickup and delivery activities of the branch.
  • Maintaining prescribed service level of all DTDC products including PTP & E-Commerce shipments.
  • Responsible for managing all customer queries arising out of the branch with the help desk of the branch customer support team.
  • Ensuring branch adherence to standard operating procedure for all Operational processes.
  • Managing the cost budget of the branch and upkeep of branch infrastructure.
  • Play the role of administrative supervisor to all branch personnel
  • KPI will be along 2 primary categories
  • Service Quality
  • Managing the Cost Budget of the Branch

Qualifications

  • Graduation / MBA
  • 4+ years' Ops experience First Mile,Last Mile,Delivery Ops & Team handling Exp in Ecom or Supply chain Industry.
  • We encouraging diversity candidate to apply
  • Location

    Ahmedabad( Pandesara & Ankleshwar ),Indore( Pithampur ) & Pune ( Shivaji Nagar Branch )

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