Specialist - Transportation

At Cencora, our team members are at the heart of everything we do. We are committed to creating healthier futures, and every individual plays a key role in delivering that purpose. This role focuses on monitoring and optimizing transportation operations, ensuring timely deliveries, analyzing performance, and supporting process improvements across courier and distribution networks.

Primary Duties and Responsibilities

• Monitor daily service performance in collaboration with couriers, distribution centers, and customer care teams.
• Ensure all delivery routes are completed and recorded with proof of delivery (POD) in transportation systems.
• Review, maintain, and update records in transportation technology applications such as nuVizz and Transportation Management Systems (TMS), including route updates and invoicing.
• Use Transportation Health Index dashboards to monitor and analyze service performance, providing insights and recommendations to couriers for improvement.
• Conduct customer onboarding into transportation routes and support carrier transitions.
• Analyze transportation KPIs, compile data from multiple systems, and identify opportunities for process improvements, enhanced customer experience, and cost reductions.
• Prepare data and requirements for transportation RFPs and new customer onboarding initiatives.
• Perform additional duties as assigned to support the transportation team and organizational goals.

Experience and Educational Requirements

Skills and Knowledge

Behavioral Skills

Technical Skills

Tools Knowledge

Skills Required

Excel, Data Analysis, Kpi Monitoring