Senior E-Commerce Training Lead

This role is for one of our clients

Company name : Kraftshala

Industry : Marketing

Seniority level : Mid-Senior level

Min Experience : 3 years

Location : Delhi

JobType : full-time

About The Role

We are seeking a dynamic and experienced Senior E-Commerce Training Lead to design and deliver cutting-edge training programs that shape the next generation of e-commerce and quick-commerce professionals in India. This is a high-ownership role where you will develop impactful learning experiences, mentor students, and ensure they are industry-ready to excel in roles across e-commerce and D2C brands.

You'll combine your hands-on expertise in e-commerce growth with strong training and curriculum design skills to create practical, interactive, and outcome-driven modules that directly translate into career success for learners.

Key Responsibilities

Training & Content Development (≈80%)

Curriculum Design : Develop structured, case study-led modules covering landing page optimization, marketplace management, paid ads, growth tactics, and campaign execution.

Training Delivery : Lead engaging live online sessions using interactive tools, gamified formats, and real-world simulations.

Student Mentorship : Coach learners on industry practices, preparing them to perform effectively as e-commerce and digital marketing professionals.

Quality Assurance : Collaborate with external coaches to ensure consistent training quality across all sessions.

Continuous Improvement : Use feedback and placement data to refine modules, assessments, and student projects.

Program Innovation & Consulting (≈20%)

Real-Brand Projects : Guide students on consulting assignments with partner brands, ensuring campaigns deliver measurable business impact.

Innovation : Experiment with new teaching formats, tools, and approaches to enhance learning outcomes and engagement.

Recruiter Alignment : Translate industry feedback into program upgrades that boost student employability and placement success.

Expected Milestones

Month 1 : Familiarize yourself with training philosophy, co-facilitate live sessions, and shadow student projects.

Month 2 : Deliver independent sessions, launch your first revamped module, and mentor junior coaches.

Month 3+ : Take complete ownership of all e-commerce / quick-commerce modules, independently lead consulting projects, and drive innovations in program design.

Success Metrics

Placement Rate : Consistently improve student placement outcomes through industry-relevant training.

Student Engagement (NPS) : Maintain high levels of learner satisfaction, motivation, and participation.

Assessment Validity : Design evaluation tools that accurately predict real-world performance in job roles.

What Makes You a Great Fit

Experience : 4–8 years of proven success driving growth for D2C / e-commerce brands on platforms like Amazon and Flipkart (ads, listings, campaigns, revenue growth).

Mindset : Curious, structured, and truth-seeking with the ability to simplify complex concepts into practical learning.

Execution : Strong ownership, preparation, and delivery of high-quality training sessions.

Collaboration : Ability to mentor coaches, build trust with peers, and align effectively with industry stakeholders.

Adaptability : Quick learner who experiments with new tools, platforms, and teaching methods.

Preferred Skills (Good-to-Have)

Exposure to quick-commerce platforms (Blinkit, Zepto, Instamart).

Knowledge of inventory planning, forecasting, and category-level P&L.

Experience mentoring or training teams internally in e-commerce roles.

Career Growth Path

This role opens up two growth trajectories over the next 3–5 years :

Training Leadership : Own and scale full-fledged programs, design new courses, and shape the next wave of marketing talent.

Marketing Leadership : Transition into senior growth roles within e-commerce / D2C companies, applying both execution and teaching expertise.

Core Competencies

✅ E-Commerce Strategy

✅ Paid Ads (Amazon, Flipkart)

✅ Quick-Commerce Growth

✅ Training & Curriculum Design

✅ Student Engagement & Coaching

✅ Marketing Analytics

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Skills Required

Flipkart, Marketing Analytics, Amazon