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Head - CSG
ConfidentialNoida30+ days ago
Job description
Tata Tele Business Services is looking for Head - CSG to join our dynamic team and embark on a rewarding career journey.
- Oversee customer support operations and ensure high service standards.
- Develop strategies to resolve customer issues effectively.
- Train and manage customer support teams.
- Monitor metrics and drive continuous improvement.
Skills Required
Operational Excellence, Service Delivery Leadership, issue resolution , Process Improvement, Customer Retention
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Head • Noida
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