Email & Chat Support Specialist

Interested candidates can walk in for an interview

Dates : 31st October 2025

Timing : 11 : 00 AM - 3 : 00 PM

Walk-In Address : No. A 8 & 9, Sector 60, Noida - 201301

Work Location : Gurugram

Contact Persons : Navya / Anku

Please carry :

• 2 Updated Resume
• 1 Passport size
• 1 ID Proof Pan card / Aadhar Card (Do not bring any laptops, pen drives, or electronic devices)

Type of Requirement : - E-Mail Support (Excellent Written & Verbal Communication is a must)

Required Qualification : -

• Graduate / Post Graduate in any stream.
• . Job Description
• As an Order Management Specialist, you will be responsible for processing simple to complex orders, and handling inquiries from the client with high accuracy and efficiency.
• You will use deductive reasoning to make sound business decisions.
• You will follow best practices and work cross-functionally with multiple teams to complete the above tasks and other daily job functions.
• You will multi-task in between tools in maintaining client databases, validating order information and verifying payment terms with high attention to detail and sense of urgency
• You will ensure compliance to all company and business policies, administer all open sales orders, and ensure appropriate order flow.
• You will own and manage the internal order to cash processes for multiple products to ensure it complies with organizational policies.
• You will learn and process all products offered in the logo..

Key Skills

• Team oriented / team player
• Situational / contextual awareness with the ability to understand the impacts of ones work.
• Excellent critical and analytical thinking abilities
• High attention to detail, and high level of professionalism
• Proactive, self motivated, self starter, minimal supervision
• Excellent analytical skills and strong decision-making skills committed to resolution and compliance
• Strong organizational, time and workflow management skills

Must have : -

• Excellent Spoken & Written English.
• Excellent English Written Communication Skills.
• Strong E-Mail Writing Skills with focus on Customer Service.
• Solving Customer Queries Via E-Mail.
• Order Management experience is preferred
• Willingness to work in Shifts - 24