Hospitality Performance Improvement Specialist

Organization :

The Chulha Tales Kitchens LLP

(A Multi-City QSR, Cloud Kitchen & Resort Development Brand)

Position Summary :

We are seeking a Hospitality Expert Consultant / Specialist with 25+ years of proven experience in hotel, resort, or F&B operations to provide strategic and operational guidance to The Chulha Tales Kitchens LLP. The consultant will play a pivotal role in preparing feasibility studies, operational strategies, and resolving day-to-day operational challenges across multiple formats—ranging from QSRs, cloud kitchens, restaurants, and boutique resorts.

Key Responsibilities :

• Conduct market feasibility and financial viability studies for new hospitality projects (restaurants, resorts, and QSR outlets).
• Evaluate location potential, competitive landscape, pricing, and ROI projections.
• Advise on design, layout, kitchen planning, and operational workflows for efficiency and profitability.
• Develop SOPs, quality standards, and service protocols for consistency across outlets.
• Identify and resolve operational bottlenecks, supply chain issues, and HR challenges.
• Guide the team on menu engineering, guest experience, and brand positioning.
• Assist management with budgeting, cost control, and performance monitoring.
• Ensure statutory compliance with FSSAI, labor laws, and hospitality regulations.
• Advise on scalability, franchising, and strategic expansion models.

Qualification Requirements :

Experience Requirements (25+ Years) :

Preferred Background :

Ex–General Manager, Corporate Head, or Hospitality Consultant from leading hotel groups such as Taj, Marriott, ITC, Oberoi, Lemon Tree, or equivalent consulting firms (HVS, CBRE Hospitality, Horwath HTL).

Leadership & Attributes :

Engagement Type :

Consultancy / Retainer Basis (Project or Monthly Advisory)

Location :

Hybrid / Remote with travel to project sites (initially Siliguri, Bangalore, and expansion cities).