Job Title : Implementation Engineer
Location : Hyderabad
Job Type : Full-Time
Department : Professional Services / Customer Success
Reports To : Implementation Manager
About Us :
We are a fast-growing SaaS company delivering innovative solutions to clients across industries. Our platform supports both cloud and on-premise deployments, offering flexibility and scalability to meet diverse customer needs. We are looking for a skilled and motivated Implementation Engineer to join our team and help onboard and support our customers through successful deployments and integrations.
Job Summary :
As an Implementation Engineer, you will be responsible for deploying our SaaS solutions in both cloud and on-premises environments. You will work closely with clients to configure systems, integrate with third-party applications via REST APIs, and ensure seamless operation across Windows and Linux platforms. Your role will also involve troubleshooting technical issues, configuring user interfaces, and ensuring a smooth transition from implementation to support.
Key Responsibilities :
- Deploy and configure SaaS applications in cloud (AWS / Azure / GCP) and on-premise environments.
- Install and maintain systems on Windows and Linux servers.
- Ability to manage MS SQL Server and MySQL databases and connectivity
- Integrate with external systems using RESTful APIs- Connectors
- Customize and configure UI components based on customer requirements.
- Troubleshoot deployment, integration, and performance issues.
- Collaborate with cross-functional teams including Product, Support, and Engineering.
- Document implementation processes and provide training to end-users or support teams.
- Ensure projects are delivered on time and meet customer expectations and with in SLA
Required Skills & Qualifications :
Bachelors degree in Computer Science, Engineering, or related field.3+ years of experience in software implementation or systems engineering.Strong experience with Windows Server and Linux (Ubuntu / CentOS) environments.Proficiency in MS SQL Server and MySQL database setup and management.Hands-on experience with REST API integration and troubleshooting.Familiarity with cloud platforms (AWS, Azure, or GCP).Ability to configure and customize web-based UIs.Excellent problem-solving and communication skills.Ability to manage multiple projects and priorities in a fast-paced environment.Preferred Qualifications :
Familiarity with CI / CD tools and DevOps practices.Experience in customer-facing roles or technical consulting.(ref : hirist.tech)