Manager, Human Centered Change

As a People Manager - Human-Centered Change (HCC) at Grade 7, you play a dual role : delivering strategic advisory and executional excellence in change management while nurturing a high-performing team of HCC professionals. You will lead by example, coaching team members, fostering a collaborative culture, and supporting business growth through scalable change strategies aligned to Salesforce transformation programs. You will also contribute to shaping the HCC practice through governance, quality standards, and team capability building.

Key Responsibilities : 1. Change Strategy and Execution :

• Lead the design and delivery of enterprise-scale change management strategies aligned with Salesforce implementations.
• Serve as a trusted advisor to customers, enabling value realization by addressing human, cultural, and organizational barriers to adoption.
• Apply proven methodologies (e.g., Prosci) and tailor change strategies for diverse stakeholder groups.

2. People Leadership and Talent Development :

3. Practice Governance and Quality :

4. Cross-Functional Collaboration :

5. Business Enablement and Growth :

Required Qualifications :

Preferred Qualifications :

Education :

Skills Required

Training, Stakeholder Engagement, product innovation, Consulting, Change Management, Career Development, Agile, Performance Management