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Key Account Manager (KAM) - eCommerce

Key Account Manager (KAM) - eCommerce

ConfidentialMumbai, Mumbai City
30+ days ago
Job description

We are looking for a dynamic and experienced Key Account Manager to identify key stakeholders and concerned parties that are integral to the success of the sales and account management strategy, to maintain long-term cordial relationships with key customers. Implementing strategies while engaging with the identified stakeholders can significantly enhance the performance and growth within the identified key accounts.

Roles & Responsibilities

  • You will be responsible to identify Key Account and concerned Stakeholders.
  • You will be responsible for sales planning & budgeting for each product within the key account, and ensuring alignment of the budgeting process with regional and headquarters targets.
  • You will be responsible to plan Product Portfolio and analysing monthly sales trends from Accounts and strategize with Media Manager to improve sales for the Key Account.
  • You will be responsible for analysing competitor's Information in the Key Account, and gathering market data on competitors' sales, marketing initiatives, and product pricing, prepare and share a monthly report with the Sales and Marketing team.
  • You will be responsible for customized Engagement Plan for Key Account and identifying the specific needs of the Key Account and develop tailored strategic initiatives.

Qualifications

Educational qualification : Graduate; MBA in marketing (preferred)

Minimum work experience : 2 to 3 years

Skills attributes : Technical Skills

  • In depth understanding of the Indian eComm industry, customer segments, customer behaviour, and competition.
  • Proficiency in sales forecasting to predict market demand and allocate resources effectively.
  • Ability to analyse sales data, track performance metrics, and generate reports to measure the effectiveness of sales strategies.
  • Understanding of statutory and regulatory guidelines.
  • Behavioural Skills

  • Excellent communication and interpersonal skills.
  • Have zeal to coach / mentor.
  • Adept at problem-solving and making data-driven decisions.
  • Good at Building and leveraging relationship.
  • Skills Required

    Key Account Management, Competitor Analysis, Strategic Planning, Stakeholder Engagement, Sales Forecasting

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    Key Account Manager • Mumbai, Mumbai City

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