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Operational Excellence Manager

Operational Excellence Manager

Santamonica Study Abroad Pvt. LtdCochin, Republic Of India, IN
2 days ago
Job description

Job Title : Operations Manager

Department : Operations

Reports To : Chairman & Managing Director

Job Summary :

The Operations Manager will be responsible for driving the timely and efficient execution of various organizational projects across departments. This role requires a highly organized, mature, and proactive professional who can coordinate effectively with multiple teams, ensure adherence to turnaround timelines, and maintain high standards of communication and professionalism.

Key Responsibilities :

  • Manage and oversee multiple projects assigned from time to time, ensuring completion within defined timelines.
  • Coordinate and follow up with different departments to ensure smooth execution of operational tasks.
  • Understand, structure, and streamline workflows for improved efficiency and accountability.
  • Track progress of ongoing projects and flag potential delays or challenges proactively.
  • Prepare periodic reports and updates for management on project status and operational performance.
  • Build strong, positive, and professional relationships with internal teams to facilitate seamless collaboration.
  • Uphold organizational standards of communication, behavior, and professionalism at all times.

Required Skills & Attributes :

  • Excellent interpersonal and communication skills (both verbal and written).
  • Strong project coordination and time management abilities.
  • Mature, disciplined, and highly responsible individual with strong problem-solving skills.
  • Ability to handle multiple priorities simultaneously and work well under pressure.
  • Sound understanding of organizational workflows and operational systems.
  • High level of professionalism, integrity, and discretion in handling information and interactions.

    • Qualifications & Experience :

  • Bachelor’s degree in Business Administration, Management, or a related field.
  • Minimum 5–8 years of experience in operations, project management, or administrative coordination roles.
  • Experience in managing cross-functional projects or working with multi-departmental teams.

    • Work Environment :

  • Full-time, on-site role.
  • May require occasional travel between branches or offices for project coordination.
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    Manager Operational Excellence • Cochin, Republic Of India, IN