Logistics Operations Executive – Rentkar
In-hand Salary : ₹2.5 – 4.5 LPA
Location : Andheri East, Mumbai (On-site)
About Rentkar
Rentkar is India’s fastest-growing rental platform for tech gadgets and lifestyle products – from PS5 consoles and gaming laptops to GoPros, cameras, guitars, and more. With zero-deposit rentals and same-day delivery, we’re redefining how people experience technology.
Role Overview
We’re looking for a proactive Logistics Operations Executive to oversee Rentkar’s day-to-day order delivery operations across Mumbai. You’ll manage dispatches, pickups, reverse logistics, and ensure customers receive their gadgets on time and in top condition. This role demands strong coordination, problem-solving, and relationship management with delivery partners and customers.
Key Responsibilities
- Manage daily order deliveries and pickups across Mumbai and nearby regions.
- Coordinate with logistics partners, drivers, and internal teams for smooth last-mile operations .
- Handle delivery scheduling, tracking, and exceptions (delays, reschedules, failed deliveries).
- Ensure timely collections of returned products and verify product condition.
- Maintain inventory movement records — from warehouse dispatch to return reconciliation.
- Address customer queries related to delivery, pickup, or delays with professionalism and empathy .
- Oversee packaging quality, transit safety, and product readiness for deliveries.
- Manage daily operations reports (delivered orders, pending pickups, exceptions, delays).
- Collaborate with operations and customer support teams to resolve issues quickly .
- Assist with route planning and cost optimization for efficient logistics.
Requirements
1–3 years of experience in logistics operations / e-commerce / rental or D2C startup .Familiarity with Mumbai routes and local delivery networks.Strong skills in Excel / Google Sheets for reporting and tracking.Experience coordinating with third-party logistics (3PL) partners.Excellent communication and problem-solving skills.Ability to handle on-ground escalations and manage operations in real time.Strong sense of ownership, punctuality , and attention to detail .Bachelor’s degree in Operations, Logistics, or related field preferred.Bonus Advantage
Experience handling high-value tech products (laptops, consoles, cameras).Prior work in rental, delivery, or warehousing startups .Candidates immediately available to join will be given preference.What We Offer
Competitive salary ( ₹2.5 – 4.5 LPA in-hand )Fast-paced learning in a tech-enabled logistics startupCareer growth into Senior Operations / City Lead rolesCollaborative team with young and dynamic professionals