Job Summary
We are looking for a dynamic and responsible Hub Assistant who can efficiently manage daily sorting operations while also handling basic team leader responsibilities. This hybrid role is ideal for candidates who are hands-on with logistics processes and ready to step up as a team coordinator within the hub.
Key Responsibilities
Sorting & Operations :
- Receive, scan, and sort parcels based on pincode and route.
- Ensure accurate tagging, packaging, and placement of shipments.
- Assist in loading / unloading vehicles and organizing shipments for delivery.
- Follow standard operating procedures (SOPs) to ensure smooth operations.
Hub Operations
Oversee daily task allocation and monitor sorter and delivery staff performance.Coordinate with delivery executives (Wish Masters) and create daily runsheets.Guide new team members on operational protocols and ensure training compliance.Track undelivered shipments and contact customers for follow-up and redelivery.Report operational issues, discrepancies, or delays to hub supervisors.Help reconcile cash collected from delivery personnel and match with ERP data.Monitor real-time delivery performance and take action to address roadblocks.Qualifications
Any graduate degree (Bachelors in any discipline).1-3 years of experience in Logistics, Courier, or Warehouse Operations preferred.Freshers with strong leadership and operational skills may also apply.Skills Required
Logistics Planning, Supply Chain Operations, Logistics Operations, Logistics Management, Supply Chain, Warehouse Operations, Logistics