Talent.com
No longer accepting applications
Customer Relationship Manager

Customer Relationship Manager

HnH Placement Pvt. Ltd.lucknow, India
9 hours ago
Job description

Urgent Requirement for a Real Estate Giant in Mumbai

Job Title : Customer Relationship Managers CRM (AM / DM level) - Real Estate

Experience Required : 4 to 6 years of CRM experience with any organization other than Real Estate

Budget : Upto 12 LPA basis last drawn (Includes a standard 10% Performance Linked Variable Pay)

_(Additional Perks : This role includes incentives based on collections performance and loyalty-driven sales achievements)_

  • Culture Fit & Work Structure :

9 hour workday

Fixed Week-offs on all Sunday's as well as 2nd & 4th Saturday's

  • Location :
  • Mumbai (Head Office – Mahalaxmi)

    • Education : Graduates or PGDMs preferred

  • Key Responsibilities :
  • Customer Engagement
  • Manage lifecycle relationships with ~250 customers across allocated segments / projects.
  • Deliver proactive engagement at key milestones and “moments of truth” to build trust and loyalty.
  • Drive customer delight through responsiveness, personalisation, and high-touch service.
  • Revenue Ownership
  • Own a collections book of ₹120 Cr per year — driving timely and consistent follow-ups.
  • Enable ₹30 Cr+ in new business annually through referrals, upgrades, and cross-sell conversations.
  • Improve engagement and mindshare to unlock loyalty and renewal potential.
  • Service Excellence
  • Ensure query resolution within defined TATs; maintain a low complaint escalation rate.
  • Standardize and elevate customer interactions across all touchpoints — calls, visits, emails, messages.
  • Collaborate with internal teams to resolve issues, track complaints, and escalate systemic blockers.
  • _Process, Systems & Reporting_
  • Keep all CRM systems and trackers updated with accurate, real-time data.
  • Maintain documentation hygiene across customer files, transaction records, and communication logs.
  • Track customer satisfaction and share actionable insights for process enhancement.
  • _Culture & Contribution_
  • Represent Company’s values through respectful, professional, and customer-first behaviour.
  • Be flexible, adaptive, and solution-driven — especially in high-stakes or emotionally charged scenarios.
  • Bring market intelligence and service innovation ideas from outside-in.
  • Looking for Immediate Joiners

    • Please contact via a message on whatsapp or email resume at

    Create a job alert for this search

    Relationship Manager • lucknow, India

    Related jobs
    • Promoted
    Global Customer Relationship & Sales Manager

    Global Customer Relationship & Sales Manager

    Yajur Knowledge Solutionslucknow, India
    What if your next role gave you a front-row seat to the global deal-making world.M&A advisors, and private equity funds… all while based in India?. We’re a fast-growing global advisory platform blen...Show moreLast updated: 2 days ago
    • Promoted
    Alumni Relations Manager

    Alumni Relations Manager

    GL Bajaj Institute of Technology and ManagementUttar Pradesh, India
    Develop and execute a multi-year strategic plan for alumni engagement that aligns with the institute's overall mission and advancement goals. Set measurable objectives for alumni participation, ...Show moreLast updated: 5 days ago
    • Promoted
    Cluster Manager

    Cluster Manager

    Quotient Consultancylucknow, India
    Leading bank Hiring Cluster Manager Branch Banking & Regional Head NRI Virtual.Interested please call MAHEK and share CV at. Cluster Manager Branch Banking.Show moreLast updated: 1 day ago
    • Promoted
    Cluster Manager / Partner Franchisee Alliances ( B2B )

    Cluster Manager / Partner Franchisee Alliances ( B2B )

    ConfidentialPune, Lucknow
    Handle a team of Key Account Managers (KAMs), Equity RMs Partner Alliances.Train, Motivate & get productivity from the team. Acquisition of Franchisee, IFA (Independent Financial Advisors) & Remiser...Show moreLast updated: 30+ days ago
    • Promoted
    Senior Virtual Relationship Manager.Business Banking-Vrm Sme (Mashreq Global Network India)

    Senior Virtual Relationship Manager.Business Banking-Vrm Sme (Mashreq Global Network India)

    MashreqLucknow, Republic Of India, IN
    Manage a set of existing Platform / Neobiz relationships through outbound calling channels.To achieve assigned financial and non-financial target by calling the customers. Manage all customers focusin...Show moreLast updated: 7 days ago
    • Promoted
    RB - Acquiring : Relationship Manager

    RB - Acquiring : Relationship Manager

    ConfidentialLucknow, India
    The Acquiring and Cards department focuses on the Cards and merchant acquiring business of the bank.The Bank offers a wide range of cards designed for the customers' specific needs along with offer...Show moreLast updated: 7 days ago
    • Promoted
    Customer Relationship Management Manager

    Customer Relationship Management Manager

    ConfidentialLucknow, India
    We are looking for a detail-oriented and proactive professional to manage customer records, financial entries, and reconciliation activities. The ideal candidate should be comfortable working on ERP...Show moreLast updated: 9 days ago
    • Promoted
    Virtual Relationship Manager

    Virtual Relationship Manager

    upGrad Rekrutlucknow, uttar pradesh, in
    Strengthen and grow relationships with existing First Wealth customers.Acquire new Non-Resident (NR) accounts and generate qualified referrals. Drive remittance business across managed and sourced p...Show moreLast updated: 6 days ago
    • Promoted
    Customer Relations Executive

    Customer Relations Executive

    SWITRUS HOLIDAYSlucknow, uttar pradesh, in
    Job Title : Customer Relations Executive (Tele-Sales).We are looking to hire an experienced, customer-oriented Customer Relation. Executive to utilize inbound and outbound telephone calls to achieve...Show moreLast updated: 17 days ago
    • Promoted
    Senior Virtual Relationship Manager.Business Banking-VRM SME (Mashreq Global Network India)

    Senior Virtual Relationship Manager.Business Banking-VRM SME (Mashreq Global Network India)

    Mashreqlucknow, uttar pradesh, in
    Manage a set of existing Platform / Neobiz relationships through outbound calling channels.To achieve assigned financial and non-financial target by calling the customers. Manage all customers focusin...Show moreLast updated: 7 days ago
    • Promoted
    Customer Relationship Executive

    Customer Relationship Executive

    SWITRUS HOLIDAYSlucknow, uttar pradesh, in
    Job Title : Customer Relations Executive (Tele-Sales).We are looking to hire an experienced, customer-oriented Customer Relation. Executive to utilize inbound and outbound telephone calls to achieve...Show moreLast updated: 17 days ago
    • Promoted
    Relationship Specialist

    Relationship Specialist

    EventsCraftUttar Pradesh, India
    We suggest you enter details here.This is a full-time, on-site role for a Relationship Specialist, located in Noida.The Relationship Specialist will be responsible for managing and nurturing client...Show moreLast updated: 3 days ago
    • Promoted
    Relationship Manager

    Relationship Manager

    ConfidentialLucknow, India
    Build and maintain strong relationships with Independent Financial Advisors (IFAs), HNIs / UHNIs, and partners across the assigned region. Drive new partner acquisition and manage existing channel rel...Show moreLast updated: 11 days ago
    • Promoted
    CBG : SBB Relationship Manager - Working Capital

    CBG : SBB Relationship Manager - Working Capital

    ConfidentialLucknow, India
    Relationship Managers (RM) are a part of the Bank's sales force whose primary responsibility is to get.RMs manage a team of executives responsible. NTB acquisition as well ETB portfolio They will en...Show moreLast updated: 30+ days ago
    • Promoted
    Virtual Relationship Manager Lead

    Virtual Relationship Manager Lead

    Anand Rathi Share and Stock Brokers Ltdlucknow, uttar pradesh, in
    You will be responsible to manage a team of Virtual Relationship Managers (VRMs).You will play a key role in scaling digital. Lead, manage, and motivate a team of Virtual Relationship Managers to ac...Show moreLast updated: 7 days ago
    • Promoted
    Relationship Manager

    Relationship Manager

    AAA Globallucknow, uttar pradesh, in
    Relationship Manager – Wealth Management.The ideal candidate will have an existing client base of.You will be responsible for managing and growing client portfolios, identifying investment opportun...Show moreLast updated: 2 days ago
    • Promoted
    Customer Relationship Management Developer

    Customer Relationship Management Developer

    Tata Consultancy Serviceslucknow, uttar pradesh, in
    Design, develop, and implement solutions in Dynamics 365.Develop and maintain custom plugins, workflows, and integrations using C#, JavaScript, and HTML. Work on Power Platform components such as Po...Show moreLast updated: 7 days ago
    • Promoted
    Virtual Relationship Manager-Elite

    Virtual Relationship Manager-Elite

    upGrad RekrutLucknow, Republic Of India, IN
    Deepen customer relationships to increase overall relationship value.Acquire new Non-Resident (NR) accounts and generate referrals from existing customers. Drive remittances across all managed and s...Show moreLast updated: 6 days ago