Customer Relationship Management Manager

Roles & Responsibilities

• Work comfortably on ERP software for data entry and record management.
• Enter new bookings and maintain complete customer files.
• Resolve receipt-related issues and assist with sales / accounts tasks.
• Issue customer agreements and ensure proper documentation.
• Maintain accurate records of receipts and monitor customer overdues .
• Perform timely bank reconciliations after receipt of bank statements.
• Carry out monthly reconciliation of customer accounts.

Skills & Qualifications

• Graduate in Commerce / Finance or equivalent field.
• Proficiency in ERP software; knowledge of Tally is an advantage.
• Strong understanding of accounting principles and reconciliation.
• Proficient in MS Office (Excel, Word, Outlook).
• Excellent organizational skills with attention to detail.
• Strong communication and interpersonal skills.
• Ability to manage multiple tasks and meet deadlines.

Skills Required

Tally, Erp Software, Word, Outlook, Reconciliation, Excel, Accounting Principles, Ms Office