This job offer is not available in your country.

Senior Service now Business Analyst, AVP

Deutsche BankPune, India

13 hours ago

Job description

Job Title : Senior Service now Business Analyst, AVP

Location : Pune, India

Role Description

You will be joining Foundational Platforms team within GTI / Automation Platform as a Senior Business Analyst (AVP). The team is responsible for engineering of ServiceNow platform that runs bank's CMDB, ITOM, ITAM (SAM, HAM) and ITSM processes (Incident, Problem, Change, Configuration, Service Request, and others). It is one of the most used applications within the Bank.
You will have an opportunity to elicit requirements, design and implement solutions used by tens of thousands of users across the world. We are a global team and you will work with the best ServiceNow Engineers and Business Analysts within the teams spanning three locations (UK, US and India).

What we'll offer you

As part of our flexible scheme, here are just some of the benefits that you'll enjoy

Best in class leave policy

Gender neutral parental leaves

100% reimbursement under childcare assistance benefit (gender neutral)

Sponsorship for Industry relevant certifications and education

Employee Assistance Program for you and your family members

Comprehensive Hospitalization Insurance for you and your dependents

Accident and Term life Insurance

Complementary Health screening for 35 yrs. and above

Your key responsibilities

Being a Subject Matter Expert in ServiceNow ITSM (Incident, Problem, Change, Knowledge, Service Request) and providing support to the relevant development teams

Liaising with the Product Team, customers, and other stakeholders as appropriate and acting as the business / functional counterpart for solution identification

Participating in the analysis of incoming demand requests and progressing them to technical stories for the backlog

Supporting Agile ceremonies : Sprint planning, Daily stand-up, Show&Tell and Retrospectives

Actively supporting the business strategy, plans, and values, contributing to the achievement of a high-performance team culture

Understanding the tribe-wide guidelines / best practices and ensures they are made aware to the team during decision making

Accountable for Defect analysis and taking it to closure through collaboration with developers and architects

Ensure any gaps are identified, surfaced and are supported to address them

Actively support chapter initiatives, hiring, updating BA best practice documents

Support and Groom junior team members when necessary

Your skills and experience

Minimum 10 years of experience working in dynamic IT environment

Minimum 4 years of experience working as a ServiceNow Business Analyst

ServiceNow in-depth product knowledge is required in ITSM (Incident, Problem, Change, Knowledge, Service Request)

Additionally, knowledge is one or more of the following areas is welcome

ITOM (Discovery / Service Mapping) or

ITAM (SAM, HAM) or

CMDB

Proven experience of a Highly Skilled Business Analyst in taking very high-level requirements and working with stakeholders of different seniorities to translate them into technical stories is a Must

Experience working in Scaled Agile environment

Advanced analytical and problem-solving experience, ability to multi-task and effectively manage priorities

Excellent communication skills, both written and verbal, ability to work effectively in virtual teams across multiple locations

How we'll support you

Training and development to help you excel in your career

Coaching and support from experts in your team

A culture of continuous learning to aid progression

A range of flexible benefits that you can tailor to suit your needs

About us and our teams

Please visit our company website for further information :

https : / / www.db.com / company / company.htm

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

Create a job alert for this search

Senior Analyst • Pune, India

Related jobs

Promoted

Senior Business Analyst

Digichorus Technologies Pvt LtdPune, Maharashtra, India

We are seeking a highly analytical and detail-oriented Senior Business Analyst with solid experience in Banking domain.You will play a key role in connecting business goals with technology solution...Show moreLast updated: 4 days ago

Promoted

Senior Business Analyst / Business Analyst - Healthcare Provider Management

AntrorsPune

Role : Senior Business Analyst / Business Analyst / Implementation Specialist - Healthcare Provider Management Location : Mumbai / Pune &...Show moreLast updated: 30+ days ago

Senior Business Analyst – Billing, Client Insights & Operations - Vertoz

VertozPune, MH, in

Quick Apply

We’re seeking a Senior Business Analyst to strengthen our business operations and client intelligence function.This role will be responsible for managing billing accuracy, commercial insights, clie...Show moreLast updated: 14 days ago

Promoted

Senior Workday SCM Analyst

Intellectt Incpune, maharashtra, in

Role : Workday SCM (Senior Analyst role - Project and O&M).Primary Responsibilities may include : .Compliance with business unit requirements. Build supply Chain optimizations and new features.Build an...Show moreLast updated: 5 days ago

Promoted

ServiceNow Business Analyst

Proziod AnalyticsPune, India

Job Description : Role Purpose : Servienow BA.ServiceNow Business Analyst (Min Experience 5 years of BA experience).Gather, analyze, and document bus...Show moreLast updated: 7 days ago

Promoted

Senior Technical Business Analyst - Avaloq Platform

Sysmind Tech PVT LTDPune

Job Summary : We are seeking a highly skilled and experienced Senior Technical Business Analyst with a strong background in Avaloq core banking systems and wealth management.Th...Show moreLast updated: 30+ days ago

Promoted

Ads Performance Marketing Specialist

Symbiosis Skills & Professional UniversityPune / Pimpri-Chinchwad Area, India

Ads Performance Marketing Specialist.We are seeking a highly analytical and results-driven.Ads Performance Marketing Specialist. This role is responsible for planning, executing, analyzing, and scal...Show moreLast updated: 15 days ago

Promoted

Senior Business Analyst

Futran SolutionsPune

Job Description : We are seeking a detail-oriented and analytical Business Analyst with hands-on experience in APIs and YAML to join our dynamic team.The ideal candidate will b...Show moreLast updated: 30+ days ago

Promoted

Senior Salesforce Business Analyst

Myridius x AethereusPune, Maharashtra, India

Aethereus is now part of Myridius, formerly known as RCG Global Services.This strategic integration combines Aethereus’ expertise in cutting-edge solutions with Myridius’ legacy of delivering trans...Show moreLast updated: 27 days ago

Senior Business Analyst –US

Screen Magic Mobile Media Pvt LtdPune City, MH, in

Quick Apply

Job Title : Senior Business Analyst – US / EMEA Region.Senior Director, Pre-sales & Onboarding.Conversive (powered by SMS-Magic) is a global Conversational AI and messaging platform enabling com...Show moreLast updated: 14 days ago

Promoted

Senior Analyst – Enterprise Intune Admin

Automatic InfotechPune, Maharashtra, India

Microsoft Intune Administration.Manage Intune Tenant and hybrid endpoints (Windows, Mac, Linux, Chrome, Mobile).Design role-based access in Intune. Work with mobile threat defense tools (Symantec, M...Show moreLast updated: 21 days ago

Promoted

Senior Business Analyst

Digihelic Solutions Private LimitedPune

Description : Job Role : Senior Business Analyst.Experience : 5-7 Years.Location : Pune, Bangalore.Key responsibilities : < / b...Show moreLast updated: 7 days ago

Promoted

Sales Engineer

Alba Sales Corporation - House of Specialty Industrial Products & ServicesTalegaon, Maharashtra, India

Alba Sales Corporation - House of Specialty Industrial Products & Services is an authorized distributor and supplier of a wide range of industrial products and services. We specialize in adhesives, ...Show moreLast updated: 2 days ago

Promoted

Senior Salesforce Developer

EVERSANAPune / Pimpri-Chinchwad Area, India

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe.We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is commi...Show moreLast updated: 15 days ago

Promoted

Sap FICO Junior Consultant

Automatic Infotechbibvewadi, maharashtra, in

Good communication and interpersonal skills.Strong willingness to learn and grow in a professional, collaborative environment.Show moreLast updated: 2 days ago

Senior Business Analyst

Screen Magic Mobile Media Pvt. Ltd.Pune, MAHARASHTRA, IN

Quick Apply

Job Title : Senior Business Analyst – US / EMEA Region Experience : 6–8 Years Location : Pune Department : Pre-Sales & Onboarding Reports To : Senior Director, Pre-sales & Onbo...Show moreLast updated: 30+ days ago

Promoted

Business Analyst

Digital Convergence Technologies Inc.Pune, Maharashtra, India

Business Analyst, Data Solutions Abacus Insights is a mission-driven, growth-stage technology company focused on transforming the healthcare industry, ultimately creating a more personalized patie...Show moreLast updated: 1 day ago

Promoted

Senior Business Analyst (HCM) - Full remote - contractor in USD

All European Careerspune, maharashtra, in

Remote

For an international project in Chennai, we are urgently looking for a Full Remote Senior Business Analyst for Talent and Performance Management,. The individual will play a crucial role in managing...Show moreLast updated: 6 days ago