Information Technology Administrator

Company Description

Big Oh Tech is a global leader in IT solutions including software development, enterprise app development, staff augmentation, offshore outsourcing, and technical recruitment consulting. With a team of over 100 technology enthusiasts, we deliver scalable solutions to complex challenges, enhancing business revenue for our clients. Big Oh Tech is ISO 27001 & CMMI Level 3 certified, providing strategic, technical, and creative solutions. Our services encompass mobile app development, web development, and emerging technologies such as AI / ML, IOT, and blockchain, ensuring we stay ahead of the curve.

Responsibilities :

• Install and set up Linux, windows systems and servers for organization-wide setup.
• Set up the architecture of the system, including back-end databases and scripts for specific applications and use cases for organization.
• Install, maintain, debug applications such as Apache Tomcat, Apache, PM2, NGINX, PostGresDB
• Troubleshoot problems, configure hardware and software, implement back up processes and assess systems for upgrades or replacement.
• Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues
• Maintain internal infrastructure requirements including, laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates; support internet, intranet, LANs, WANs, and network segments
• Evaluation of technology alternatives and vendor products.
• Incidence management and root cause analysis
• Perform routine system maintenance and resolve the issues
• Review error logs and reported errors and seek out solutions
• Monitor system performance to prevent slowdowns and crashes.
• Examine daily traffic logs and reports or receive direct reports from end users
• Develop and deploy solutions so that the system remains usable for all personnel.
• Assess and Implement security programs, Install and manage these systems, conduct updates, create passwords and run check for viruses and spyware.
• Perform server  admin istration tasks, including user / group  admin istration, security permissions, group policies, print services, research event log warnings and errors, and resource monitoring, ensuring system architecture components work together seamlessly
• Provide documentation and technical specifications to  IT  staff for planning and implementing new or upgrades of  IT  infrastructure
• Managing periodic reporting on the progress to the management and the customer
• Perform routine / scheduled audits of the systems, servers including backups, security and performance
• Perform regular backup operations (Daily, Weekly) and implement appropriate processes for data protection, disaster recovery, and failover procedures

Qualification :

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