Information Technology Site Lead

Objective :

Responsible but not limited to Overall IT operation & project management, Stakeholder management, Service integration & management, IT Infrastructure Management, IT service management, IT applications management, developing IT strategic plans, IT Project management, Digital projects implementation, Network management, IT procurement, IT budgeting etc.

Job Description :

Establish annual IT departmental goals, objectives and drive the team to achieve them.

Overall management of IT operation activity including Hardware, Software, applications, digital and Networking.

Responsible for IT Governance – Contract Management, Vendor management, IT procurement, vendor performance evaluation, SLA management, AMC / Warranty management etc.

Preparation of IT Opex / Capex budget, IT cost control, Cost optimization on operational expenses / budget.

Responsible for IT requirement analysis, Planning, Prioritizing and execution for setting up new project site.

To provide uninterrupted operation of IT system to support business requirement. To provide uninterrupted operation of IT system to support business requirement.

Oversee the identification, design, development, and implementation of new IT applications / IT Infra and changes to existing computer systems and software packages

Provide technological support in implementation of automation, security, surveillance, and access control system and create interface of these applications with other business applications

IT Service Management with Service Now tool as per ITIL framework. Tracking of all incident & Service request in Service now tool. Fetching all report & prepare MIS from service now database. IT asset management through CMDB database.

Manage and maintain Data Center, all servers, network, video conference system, Video Surveillance and access control System

Manage Facility (IT Helpdesk) Management Services. Manage user ticket escalation & take up with partner / vendor & respective team and close in timely manner

Ensure IT network security through robust Firewall and Proxy Server Administration and Management system.

Monitoring of IT Security compliance of end user devices, DC devices & network devices. Use Power BI report to identify the gap and mitigate any risk

Implement and provide support for Video Surveillance and access control System

Review of all MPLS link status which are connecting to all domestic mine sites and taking up with respective ISPs for any outages

Implement Adani Group standard operating procedures for managing IT Network Operations, IT Security systems etc

Preparation of CEO review Report, Operational Review ppt, Service head review report, MAPA report and Fortnightly report etc

Should have good exposure of SAP application for end user support, GRC ticketing & support.

Should have sound knowledge of Outlook mail configuration, troubleshooting & support.

Sound knowledge of networking (Switching & Routing) is mandatory. Should be able configure switches & routers and to provide L1 / L2 support for Network trouble shooting.

Should have hands on experience on Window Server management, VMWare management and Basic window administration.

Qualifications and Experience

Should have hands on & sound knowledge of AD Server, DHCP Sever and Symantec End point Protection antivirus system.

Review the Network, Datacenter, DR and security design of new projects (apps, infra) or changes to existing systems by internal teams or by the IT service partner(s)

Research latest market / technology trends for IT, OT / IOT and PCD and information security

Act as technical expert on Routing & Switching, datacenter networking and security technologies. Implementation and operational experience with enterprise class routers, switches and firewalls

Experience with load balancers, internet gateways, IPS / IDS, Network security technologies like ACLs, VPN, L2VPN, L3VPN, IPSEC, GRE

Experience of working with Visualization technologies (VMware, Hyper-v etc.) and virtual network, datacenter networking like BGP-Lite, VLAN, VxLAN, FCoE, TRILL, OTV, IS-IS

Knowledge and experience on cloud computing infrastructure and orchestration, advanced knowledge of Cisco security policy design and implementation, Strong to advanced knowledge of Cisco Wireless Lan Controllers