Senior Technical Writer

Greetings from P360..!

About us :

P360 is an advanced pharma software company specializing in business technology development and implementation for pharmaceutical and life sciences companies worldwide. We specialize in technology that boosts operational efficiency across the entire organization while giving a unique view of how your internal process is functioning and how to improve them.

Job Description :

We’re searching for an experienced technical writer to join our team and help take our customer / client-focused services to new heights. As an ideal candidate, you have proven experience in a highly technical field, such as software development, computer science, or engineering. Your ability to evaluate and analyze complex information is second to none, and you have a natural desire to help people understand things that are hard to understand.

Objectives of this Role :

Develop comprehensive documentation that meets organizational standards

Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content

Write user-friendly content that meets the needs of the target audience, turning insights language that sets our users up for success

Develop and maintain detailed databases of appropriate reference materials, including research, usability tests, and design specifications

Evaluate current content and develop innovative approaches for improvement

Daily and Monthly Responsibilities

Research, outline, write, and edit new and existing content, working closely with various departments to understand project requirements

Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation

Work with development and support leads to identify all documentation repositories, revise, and edit, and determine the best solution for data compilation and centralized storage

Research, create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migration

Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation

Skills and Qualifications :

Bachelor’s degree in a relevant technical field

4+ years of industry experience as an effective technical writer

Proven ability to quickly learn and understand complex topics

Previous experience writing documentation and procedural materials for multiple audiences

Superior written and verbal communication skills, with a keen eye for detail

Experience working with engineering to improve the user experience : design, UI, and help refine content and create visuals and diagrams for technical support content

Expertise in PowerPoint

Preferred Qualifications :

Proven ability to handle multiple projects simultaneously, with an eye for prioritization

Firm understanding of the systems development life cycle (SDLC)

Previous software development experience

Certification through the Society for Technical Communicators

Perks & Benefits :

Permanent Work from Home

Flexi Week Culture (4 Days / 5 Days / 9 Day fortnight)

Fixed Internet Allowance

Other benefits

Note : We will contact candidates who fit the current requirements. If you are not contacted, your information and resume will be kept in our database, so we can contact you when and if we have similar vacancies in the future.