Senior Technical WriterConfidential • Bengaluru / Bangalore
Senior Technical Writer
Confidential • Bengaluru / Bangalore
30+ days ago
Job descriptionExcellent verbal and written communication skills. Strong knowledge of technical writing fundamentals, industry standard writing styles, and content organization. Ability to learn complex concepts quickly and explain them with clarity and technical accuracy. Ability to establish rapport and working relationships with a variety of personalities. Strong logical reasoning and problem-solving skills. Demonstrated knowledge of technical writing fundamentals, industry standard writing styles, and content organization. Detail-oriented with a high sense of responsibility for outcomes, and passion about the impact of what you develop. Self-motivated with the ability to work independently and cooperatively with others. Ability to remain calmly focused and persistent under pressure. Excellent time management skills. Highly dependable and flexible regarding work hours and critical coverage. Adept at structured documentation development and knowledgeable about DITA standards and best practices. B.A. / B.S. in a Technical Discipline and / or English / Technical Communications and 5+ years of related work experience. Experience documenting networking, security and load balancer products. Technical Communications degree. Experience using Jira, Confluence, and working in an agile development environment. Experience developing how-to videos and illustrations.
Key Activities / Responsibilities
- Collaborate with developers, product managers, and other writers to develop new and revise existing technical content (release notes, user and administration guides, on-screen text) in a fast-paced environment.
- Write for a range of customers, including new and experienced operators and administrators in the networking and security space.
- Research writing assignments using a variety of sources including functional specifications, product requirements documents, feature use, reviewing issues, analyzing customer feedback, and interviewing subject matter experts.
- Ensure compliance with documentation styles and standards.
- Work as part of a distributed, global team in a dynamic environment.
- Collaborate with other writing teams to develop comprehensive user documentation that spans different products.
- Develop technical documentation using DITA tools.
Required Qualifications
Desired Qualifications
Skills Required
Dita, Confluence, Jira
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Technical Writer • Bengaluru / Bangalore
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