Associate Settlement, Services

Job Description

ROLE AND RESPONSIBILITIES

FUNCTIONAL / O PERATIONAL :

• Communicate effectively with external stakeholders like borrowers, selling agent, lenders, and attorneys.
• Call and objection handling skills for both inbound and outbound calls.
• Schedule closings with buyers, lenders and arrange notaries.
• HUD and CD preparations and balancing with lenders.
• Track closing deadlines and ensure timely completion.
• Reviewing Title commitment and preparation of closing packages.
• Reviewing tax statement and should understand how to prorate the taxes.
• Reviewing HOA and lien payoffs.
• Disbursements and funding knowledge.
• Contribute to maintaining positive customer experience throughout the closing process.

Qualifications