Senior Manager - Finance (Revenue Accounting)
ConfidentialGurgaon / Gurugram, India15 days ago
Job descriptionMonitor and analyze real-time transactions across booking platforms for fraudulent activity. Implement fraud detection tools and rules tailored to aviation-specific risks (e.g., last-minute bookings, international cards, high-risk routes). Collaborate with IT, cybersecurity, and customer service teams to investigate and mitigate fraud incidents. Liaise with acquiring banks, card networks, and fraud solution providers to stay updated on emerging threats. Manage the end-to-end chargeback process for airline ticketing and ancillary services. Analyze chargeback trends by route, channel, and payment method to identify root causes. Coordinate with customer service and legal teams to prepare compelling representments. Ensure compliance with IATA, Visa, MasterCard, and other scheme rules. Lead integration of new payment methods (e.g., UPI, wallets, BNPL, international cards) across digital and offline channels. Work with product and tech teams to ensure seamless payment flows and reconciliation. Monitor payment success rates and optimize for cost, speed, and customer experience. Ensure compliance with PCI-DSS and aviation-specific data security standards. Administration of payment transactions across involved payment platforms. Identification and Reporting of Payment Discrepancies to PSP's, Banks / Acquirer's. Automation of various Payment Related Projects. Support on Internal / External Audits. Monthly Dashboards for Internal Reviews and cross functions. Support on Monthly / Yearly closings. Accounting administration on compensation, refunds, and goodwill gestures. Validation on Compensation Claims. Trend Analysis on Compensation to minimize financial impacts. Ensure compliance with internal policies and external audit requirements. Understanding on Airline PSS / Payment Ecosystem and Fraud Management, other Revenue Accounting Systems. Knowledge on Cybersource / Accertify is preferred. Good Analytical Skills, communication, and stakeholder management skills. Awareness on IATA BSP / ARC. Bachelor's in, Business, IT, or related field. 10-12 years of experience in Fraud Prevention, disputes and payment operations. Aviation preferred.
Senior Manager – Fraud Prevention & Payments
Department : Revenue Accounting
Role Overview
- Experienced In Aviation digital payment systems, fraud prevention, and gateway integration. Skilled in enhancing customer experience, managing chargebacks, and driving process improvements. Proven leadership in cross-functional teams and compliance initiatives, with a strong focus on operational excellence and innovation.
Key Responsibilities - Fraud Risk Management
Key Responsibilities - Chargeback & Dispute Resolution
Key Responsibilities : - Payments
Qualifications
Skills Required
Fraud Prevention, Bsp, Arc, Iata
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Senior Manager Finance • Gurgaon / Gurugram, India
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