Back office Support - Order processing Executives

Company Description

James Walker Inmarco, a James Walker group company, is a specialist in the field of fluid sealing industry. We work in partnership with blue chip customers across oil & gas, power, chemical, fertilizer, and other process industries. Our expertise and innovative solutions make us a leading player in the market, ensuring reliability and efficiency for our clients.

Role Description

This is a full-time on-site role located in Mumbai for Back Office Support - Order Processing Executives. The role involves managing day-to-day back office operations, processing orders, maintaining accurate records, and ensuring effective communication with customers. You will be responsible for coordinating with the sales and finance teams to ensure smooth order processing and customer satisfaction.

Order Processing / Back Office Executives - Mumbai

Location – Mumbai

Total Experience – 2 to 3 years

Industry experience – Atleast 2 Yrs

Skills (Basic & Preferred) –

Working knowledge of Microsoft Windows and Excel spreadsheets using vlookup and pivot table.

Experience in ERP system

Excellent communication, Sales support and customer service skills.

The ability to multitask, meet deadlines.

Current knowledge of industry trends and regulations.

Edu Qualif (Basic & Preferred) : Graduate in B.Sc. or B.Com

Responsibilities :

Preparing and processing sales orders and quotations / tender submissions

Order processing and execution from Global and Indian Customers

Maintaining and recording sales / purchase.

Handling sales logistics and shipment coordination

Self-Correspondence, Independently Handling customer queries;

Coordinating with customers and concerned internal team members for Offers, Orders by emails and telephonic clarification.

Assisting Internal sales teams with administrative tasks and coordination