Talent.com
This job offer is not available in your country.
Digital Transformation Manager (HRIT) [18 / 10 / 2025]

Digital Transformation Manager (HRIT) [18 / 10 / 2025]

DarwinboxIndia
13 hours ago
Job description

Role : Digital Transformation - Manager / Sr Manager (HRIT)

Location : Hyderabad

Darwinbox is Asia's fastest-growing HR technology platform, designing the future of work by building the world's best HR tech, driven by a fierce focus on employee experience and customer success, and continuous, iterative innovation. We are the preferred choice of 900+ global enterprises to manage their 2.5 million+ employees across 116+ countries.

Darwinbox's new-age HCM suite competes with local as well as global players in the enterprise technology space (such as SAP, Oracle, and Workday). The firm has acquired notable customers ranging from large conglomerates to unicorn start-ups : Nivea, Starbucks, Swiggy, DLF, Crisil, CRED, Vedanta, Mahindra, Glenmark, Gokongwei Group, Mitra Adiperkasa, EFS Facilities Management, VNG Corporation, and many more.

Our vision of building a world-class product company from Asia is backed by marquee global investors like Microsoft, Salesforce, Sequoia Capital, and Lightspeed Venture Partners.

Key Responsibilities

  • Client Engagement : Build strong relationships with key stakeholders to understand their goals and challenges, aligning our SaaS solutions to their needs.
  • Transformation Strategy : Design and execute tailored digital transformation plans, integrating our platform to enhance client workflows and outcomes.
  • Onboarding & Adoption : Lead end-to-end onboarding, including system configuration, training, and adoption strategies to drive user engagement.
  • Success Metrics : Define and track KPIs to measure client success, providing data-driven insights to optimize platform usage.
  • Change Management : Develop and deliver change management initiatives, including training and communication plans, to ensure smooth transitions.
  • Cross-Functional Collaboration : Partner with product, sales, and technical teams to resolve issues, share feedback, and enhance platform capabilities.
  • Continuous Improvement : Proactively identify opportunities to improve client experiences through new features, integrations, or process enhancements.
  • Industry Expertise : Stay current on SaaS trends, digital transformation strategies, and customer success best practices to provide innovative solutions.

Qualifications

  • Education : Bachelor’s degree in Business, Technology, or related field. Certifications in Customer Success (e.g., CCSM) or Project Management (e.g., PMP) preferred.
  • Experience :
  • 8+ years in customer success, account management, or digital transformation roles in a SaaS environment.
  • Proven track record of driving client adoption and satisfaction with SaaS platforms.
  • Skills :
  • Strong project management skills (e.g., Asana, Jira, or Trello).
  • Excellent communication and stakeholder management, with ability to influence senior leaders.
  • Proficiency in SaaS platforms, CRM tools (e.g., Salesforce, HubSpot), and data analytics.
  • Knowledge of change management frameworks (e.g., ADKAR, Kotter).
  • Ability to manage multiple client projects in a fast-paced environment.
  • Key Competencies

  • Customer-centric with a consultative approach.
  • Strategic thinker with a focus on driving measurable outcomes.
  • Collaborative and adaptable, thriving in a dynamic SaaS environment.
  • 8+ years of experience in leading process improvement initiatives in B2B SaaS industry, with the ability to drive organizational changes.
  • Previous experience in leading process improvement initiatives or teams, ideally in a cross-functional environment.
  • Expertise in using data analytics to inform decision-making, identify improvement opportunities, and track process performance through KPIs and metrics.
  • Should possess strong leadership and team management skills, with the ability to inspire, guide, and develop cross-functional teams while ensuring efficient operations, seamless collaboration, and the successful execution of customer success strategies.
  • Create a job alert for this search

    Digital Transformation Manager • India

    Related jobs
    • Promoted
    Digital Transformation Manager

    Digital Transformation Manager

    GenpactIndia
    Genpact (NYSE : G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, ...Show moreLast updated: 12 days ago
    • Promoted
    • New!
    [17 / 10 / 2025] Transformation Manager

    [17 / 10 / 2025] Transformation Manager

    TalentvisorrIndia
    A leading consulting firm is seeking dynamic professionals to join its Finance Operations / Transformation practice.The role involves supporting and delivering Finance Operations Transformation enga...Show moreLast updated: 1 hour ago
    • Promoted
    • New!
    IT Transformation Lead [18 / 10 / 2025]

    IT Transformation Lead [18 / 10 / 2025]

    Epic GroupIndia
    We are seeking a dynamic IT Transformation Lead to drive digital and technology transformation initiatives across the enterprise. This role is critical in aligning IT strategy with business goals, d...Show moreLast updated: 1 hour ago
    • Promoted
    Business Transformation Manager

    Business Transformation Manager

    FirstsourceIndia
    About the Company A RP Sanjiv Goenka Group company.Firstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and long-term partners to 100...Show moreLast updated: 30+ days ago
    • Promoted
    Digital Transformation Manager (HRIT)

    Digital Transformation Manager (HRIT)

    DarwinboxIndia
    Role : Digital Transformation - Manager / Sr Manager (HRIT).Darwinbox is Asia's fastest-growing HR technology platform, designing the future of work by building the world's best HR tech, driven by a ...Show moreLast updated: 23 days ago
    • Promoted
    Digital Transformation Manager

    Digital Transformation Manager

    BDO in IndiaIndia
    Location : Mumbai (Monday to Friday).Designation : Assistant Manager.Role : Business Analyst - HR Digital Transformation. Qualifications : BE / BTech, HR related Degree or related field.Collaborate with H...Show moreLast updated: 3 days ago
    • Promoted
    • New!
    Digital Transformation Associate

    Digital Transformation Associate

    Properties on the MarketNagpur, IN
    Digital Transformation Associate.We’re looking for a motivated and tech-savvy.Digital Transformation Associate.This is a hands-on, growth-oriented role — ideal for someone early in their digital tr...Show moreLast updated: 2 hours ago
    • Promoted
    Manager Digital Transformation

    Manager Digital Transformation

    ConcentrixIndia
    About Concentrix : Concentrix Corporation (NASDAQ : CNXC) a global technology and services leader that powers the world’s best brands, today and into the future. We’re human-centered, tech-powered, in...Show moreLast updated: 3 days ago
    • Promoted
    • New!
    ▷ (18 / 10 / 2025) Digital Transformation Executive

    ▷ (18 / 10 / 2025) Digital Transformation Executive

    Electrosteel GroupIndia
    Job Title – Digital Transformation.Job Location – Corporate Office, Kolkata.Technical skills required should know python programing language and have basic understanding of data engineering.Model b...Show moreLast updated: 1 hour ago
    • Promoted
    Transformation Manager

    Transformation Manager

    TalentvisorrIndia
    A leading consulting firm is seeking dynamic professionals to join its Finance Operations / Transformation practice.The role involves supporting and delivering Finance Operations Transformation enga...Show moreLast updated: 3 days ago
    • Promoted
    Project Specialist - Digital Transformation

    Project Specialist - Digital Transformation

    AVASO Technology SolutionsIndia
    Digital Transformation Project Specialist Location.Summary We are seeking an experienced and dynamic Digital Transformation Project Specialist to lead strategic technology initiatives that enable p...Show moreLast updated: 2 days ago
    • Promoted
    Casagrand - Manager / Senior Manager - Digital Transformation - HRIT - Darwinbox

    Casagrand - Manager / Senior Manager - Digital Transformation - HRIT - Darwinbox

    CASAGRAND PREMIER BUILDER LIMITED, India
    Darwinbox is Asia's fastest-growing HR technology platform, designing the future of work by building the world's best HR tech, driven by a fierce focus on employee experience an...Show moreLast updated: 10 days ago
    • Promoted
    Senior Manager - Digital Transformation

    Senior Manager - Digital Transformation

    GenpactIndia
    Genpact (NYSE : G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, ...Show moreLast updated: 12 days ago
    • Promoted
    Senior Manager Digital Transformation - PTP

    Senior Manager Digital Transformation - PTP

    GenpactIndia
    Inviting applications for the role of Senior Manager, Digital Transformation - PTP !.In this role, need to support client and actively partner with Operations / Functions to drive the continuous impr...Show moreLast updated: 30+ days ago
    • Promoted
    Head Digital – R&D Digital Transformation & Product Strategy (Automotive)

    Head Digital – R&D Digital Transformation & Product Strategy (Automotive)

    Talent ToppersIndia
    To lead the digital product strategy, development, and delivery for R&D-centric initiatives, aligning with client's digital transformation vision. The role focuses on enabling innovation, enhancing ...Show moreLast updated: 2 days ago
    • Promoted
    Digital Transformation Manager

    Digital Transformation Manager

    CorenzaIndia
    Key Responsibilities Applications Management & Operations Lead the central administration team for Finance applications (core and non-core systems). Oversee daily operations to ensure system availab...Show moreLast updated: 25 days ago
    • Promoted
    Account Manager (IT / Digital Transformation Services)

    Account Manager (IT / Digital Transformation Services)

    CESIndia
    About the Role We’re looking for an experienced Account Manager who can lead relationships with our key enterprise clients. This role is ideal for someone who enjoys building trust, driving business...Show moreLast updated: 11 days ago
    • Promoted
    Consulting Manager – Digital Adoption Platform (DAP) Strategy & Leadership

    Consulting Manager – Digital Adoption Platform (DAP) Strategy & Leadership

    ISG (Information Services Group)Nagpur, IN
    Leading Global Technology Research & Advisory Firm | ISG (isg-one.Wanted : dynamic and creative individuals ready to connect with a like-minded team. You’ll enjoy all the autonomy you need to help ou...Show moreLast updated: 23 days ago
    • Promoted
    Digital Transformation Executive

    Digital Transformation Executive

    Electrosteel GroupIndia
    Job Title – Digital Transformation.Job Location – Corporate Office, Kolkata.Length of Exp : 1 to 2 Years Technical skills required should know python programing language and have basic understanding ...Show moreLast updated: 3 days ago
    • Promoted
    Senior Manager Digital Transformation

    Senior Manager Digital Transformation

    GenpactIndia
    Inviting applications for the role of.We are seeking a Lean and Quality professional to join our team.This role focuses on improving efficiency, reducing waste, and streamlining processes.The ideal...Show moreLast updated: 12 days ago