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Satguru Travel & Tourism - Branch Manager
Satguru TravelsAfrica, India14 days ago
Job descriptionAchieve revenue, turnover, and profitability targets as per branch business plan. Drive growth by acquiring new clients and expanding business from existing accounts. Contribute to product improvement and sales strategies. Recruit, train, and mentor branch personnel in coordination with HR. Foster a performance-oriented culture with clear KPIs and rewards. Monitor staffing levels to ensure optimal resource deployment. Maintain strong relationships with clients by delivering consistent, high-quality service. Conduct periodic account analysis and credit utilization reviews. Develop and strengthen relationships with hotels, airlines, and other key partners. Ensure adherence to company benchmarks and regularly review service delivery. Authorize ticketing, credit control, and leisure service deviations where applicable. Efficiently adopt and execute internal systems and travel platforms. Encourage digitization and automation within operational Education : Degree (Tourism, Business, or related fields preferred)
Branch Manager - Burundi Africa
Branch Management & Operations :
- Oversee complete administration, staffing, and smooth day-to-day branch operations.
- Ensure all branch activities align with organizational policies and business manuals.
- Coordinate with counter staff and other branches to maintain operational synergy.
Sales & Business Growth :
Team Leadership & Performance Management :
Client & Partner Relationship Management :
Compliance & Quality Standards :
Technology & Systems :
Certifications : Travel Management or GDS certifications are a plus
(ref : iimjobs.com)
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Branch Manager • Africa, India
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