Manager, Customer Success

Job Description

The Manager - Customer Success will be responsible for the managing CSA Teams in CoE, CSA team's performance, prioritizing leadership requirements, and activities,will be responsible for Customer Success team in India .You will proactively engage with our customers to ensure they realize value from our products and solutions, leading to both revenue retention and new revenue opportunities. Our ideal candidate can identify needs, communicate effectively, and ultimatelyexceed client expectations. The successful candidate has a blend of visionary and analytical skills.

Work timings and location :

• . Eastern shift timings, (5 : 00 PM to 2 : 30 AM IST)
• . Work from office - Hyderabad location

Responsibilities :

Goals :

Requirements :

Qualifications

Additional Information

Additional Information

All your information will be kept confidential according to EEO guidelines.

Background checks are required for employment with insightsoftware, where permitted by country, state / province.

At insightsoftware, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.

Skills Required

Team Management, Account Management, Renewals