Vice President, Team Lead, Technology, Project Management, Corporate Banking, Technology and Operations-(WD76770)
Business Function
Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Job Purpose
- You will manage the applications in Payment platform working closely with Business, Operation, Solution engineers, software development teams and business analysts and report directly to the project manager.
- Your main tasks will include performing detailed requirements analysis, documenting processes, and performing some user acceptance testing.
- To succeed in this role, you should have a natural analytical way of thinking and be able to explain difficult concepts to non-technical users. it will require expertise in investigation / debugging, problem solution. Also, will require planning and executing the maintenance and support releases for payment systems.
Job Duties & Responsibilities
Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions across Payment applications.Leading ongoing reviews of business processes and developing automation strategies.Plan the technology roadmap with an execution plan around it, the technology roadmap will not cover the future technologies, but, also cover the replacement of current set of applicationsDesign and build enterprise applications for solutions which are used across multiple application (and hence multiple business teams)Effectively communicating your insights and plans to cross-functional team members and management.To understand user requirements in developing and installing group solutions.Manage all stages of project development including performing requirements analysis, system design, development, testing, training, roll out and post-production supportResponsible for Service delivery of the team with focus on SLAs and customer management ensuring no escalations.Managing stakeholder’s relationship with different BU’s and ability to manage escalated issues / potential escalationIn the absence of group solutions provide local solutions to automate functions which can help in streamlining operations and own application / process / solution.The ability to influence stakeholders and work closely with them to determine acceptable solutions.Own Root cause analysis provide tactical and permanent solutionContinue process improvement across the application portfolio.Proactive analysis to drive down outage, improve recovery time and reduce time to engageWork with management to determine and deliver key performance indicator, Service level agreement metricsUpgrade and implementation of new application system.Principle point of contact for all Department head to review status, milestones, risks and issues, and follow up on action items from Steering Committee.Experience creating detailed reports and giving presentations.Excellent planning, organizational, and time management skills.Staying up-to-date on the latest process and IT advancements to automate and modernize systems.Requirements
Good knowledge of banking domain including Digital Channels, Payments, Collections, Trade, Core banking and Retail banking.Experience in regulatory reporting projects would be a huge plus.Designed, developed and enhanced various banking, business and technical applications like SFMS, RTGS, NEFT, CTS, NACH, UPI, IMPS, , e-payments, and regulatory reporting systems.Experience of successfully facing off to senior business leadersMinimum 10-12 Years of experience in Information Technology with exposure to Payment Systems application and experience in development of software preferably in a Financial Service Industry.Regional working experience 2-5 years (preferred)Wide knowledge of current and future trends in business and technology environment.Experience creating detailed reports and giving presentations.Education / Preferred Qualifications
Technology, Engineering or IT Bachelors degreeCore Competencies
Knowledge of banking payment system Domain.Possess Strong problem solving, analytical skills with an ability to handle multiple tasks & prioritize accordingly.Demonstrated ability to effectively communicate, trouble shoot, and problem solve with clients through out the implementation process.Designed, developed and enhanced various banking, business and technical applications like SFMS, RTGS, NEFT, CTS, NACH, UPI, IMPS, MUREX, IMEX, Cash management, Trade Finance, Custody, Lending applications and regulatory reporting systems.Strong inter-personal & negotiation skills in dealing with HO and department usersMust be flexible, adaptable and have ability to work in a fast-paced changing environment.Fundamental analytical and conceptual thinking skillsSelf-Motivator and team playerExcellent documentation skills.A track record of following through on commitmentsTechnical Competencies
Applications knowledge especially SFMS, RTGS, NEFT, CTS, NACH, UPI, IMPS.Very good knowledge in Oracle PL / SQL and sound technical knowledge in Database Administration.Operating systemsInternet-based systemsWeb based applications.Experience of handling host to host connectivity with multiple ecosystem players will be usefulAdvanced technical skillsCompetency in Microsoft applications including Word, Excel, and Outlook.Work Relationship
All business units in India for application feature enhancement, support & maintenanceInternally with all IT heads, Leaders & membersInternational / local software developers / vendors.Co-ordination with on-shore team to resolving the issue on-highest priority.DBS India - Culture & Behaviors
Drive Performance Through Value Based PropositionsEnsure Customer Focus by Delighting Customers & Reduce ComplaintsBuild Pride and Passion to Protect, Maintain and Enhance DBS’ ReputationEnhance Knowledge Base, Build Skill Sets & Develop CompetenciesInvest in Team Building & Motivation through Ideation & InnovationExecute at Speed While Maintaining Error Free OperationsDevelop a Passion for Performance to Grow Talent PoolMaintain the Highest Standards of Honesty and IntegrityPrimary Location
: India-Maharashtra-Mumbai
Job
: Technology
Schedule
: Regular
Employee Status
: Full-time : Job Posting
: Oct 1, 2025, 7 : 27 : 41 PM