Position : Assistant / Head - Credit
Location : Jaipur, Rajasthan
Reports To : Chief Credit Officer
Role Overview
The Assistant / Head – Credit Operations is a critical leadership role responsible for managing the end-to-end credit lifecycle for Retail and MSME loan products. The role focuses on credit appraisal , policy adherence , risk management , portfolio quality , and operational efficiency , aligning with Digamber Capfin's goal of financial inclusion and sustainable lending practices.
Key Responsibilities
1. Credit Appraisal & Processing
- Lead underwriting, appraisal, and approvals for Retail / MSME loans.
- Maintain TAT while ensuring quality and policy adherence.
- Collaborate with sourcing teams for optimal credit decisions.
2. Policy & Process Management
Define and upgrade SOPs in line with regulatory guidelines.Drive digitization and automation in credit processing.Ensure RBI compliance and address audit recommendations.3. Risk & Portfolio Management
Monitor early delinquencies and initiate corrective actions.Partner with fraud risk teams on suspicious case reviews.Support risk mitigation through process interventions.4. Leadership & Stakeholder Engagement
Lead and mentor the credit ops team.Liaise with IT, operations, and business teams for seamless execution.Ensure vendor performance for verification, valuation, etc.5. Operational Excellence
Drive KPIs : TAT, approval ratio, accuracy, and cost optimization.Maintain high standards in credit documentation and decisioning.Skills Required
Strong analytical & decision-making capabilities.Sound knowledge of Retail & MSME lending practices.Stakeholder management and leadership excellence.Process-driven mindset with attention to detail.Resilience under pressure and target-oriented execution.Qualifications & Experience
Education : MBA or Graduate (Finance / Banking preferred).Experience : 7–10 years total, with minimum 5 years in a leadership role in credit operation end to end including underwriting, process and policy design of : Unsecured / Secured Individual Loans, Business Loan, MSME Loans, Retail Loans and LAPSkills Required
Leadership, Credit Appraisal, Stakeholder Management, Operational Efficiency, Risk Management