Inside Sales Specialist

Roles & Responsibilities :

Calling & Follow-Up : Engage with potential NIIT learners to communicate NIIT’s mission of providing career advancement opportunities.

Sales Lifecycle Management : Manage the entire sales closing lifecycle for assigned leads, including :

Interest Creation : Generate interest in NIIT’s programs.

Product Demonstration : Effectively demonstrate the benefits and features of NIIT's offerings.

Sales Closing : Convert leads into customers by closing sales.

Post-Sales Relationship Management : Maintain and nurture relationships with customers after the sale.

Continuous Communication : Maintain consistent communication with leads through phone, email, chat, and social media during the pre and post-sales processes.

Record Maintenance : Keep detailed records of all interactions and communications with leads and customers.

Mandatory Skills :

Sales Acumen : Demonstrated ability to understand and effectively engage in sales processes.

Goal Orientation : Strong drive to achieve and exceed sales targets.

Customer Focus : Excellent customer service skills with a strong emphasis on understanding and meeting customer needs.

Communication & Influencing Skills : Ability to effectively communicate and engage with strangers, making persuasive arguments for NIIT’s offerings.

Self-Motivation & Energy : High levels of self-motivation and energy to thrive in a dynamic work environment.

High Integrity : Demonstrated honesty and strong ethical principles in all dealings.

Additional Requirements :

Ability to work in a fast-paced and target-driven environment.

Excellent interpersonal skills and the ability to build strong relationships with customers.

Strong organizational skills with attention to detail.

Proficiency in using CRM software and other sales tools.