Network L3 Support_p_3rd Nov

Key Responsibilities :

• L3 Network Support & Troubleshooting :
• Provide advanced (Level 3) support for escalated incidents related to Cisco Firewalls, Meraki Switches, and Aruba Wireless networks.
• Perform deep-dive troubleshooting for routing, switching, wireless, and security-related issues.
• Analyze root causes and implement permanent fixes for recurring problems.
• Configuration & Maintenance :
• Configure, manage, and maintain Cisco ASA / Firepower / FTD firewalls including VPNs, ACLs, and NAT policies.
• Manage Meraki MS series switches —VLANs, trunking, L3 routing, link aggregation, and port security.
• Deploy and support Aruba Wireless infrastructure including controllers, access points, and wireless SSIDs.
• Monitoring & Performance Optimization :
• Monitor network health using tools like Meraki Dashboard , Aruba Central , and SolarWinds .
• Identify and resolve performance bottlenecks and connectivity issues.
• Optimize configurations to improve reliability, redundancy, and security.
• Security & Compliance :
• Manage network security configurations and policies.
• Conduct periodic audits and ensure compliance with organizational security standards.
• Collaboration & Documentation :
• Collaborate with L2 teams for escalations and provide mentoring or training as needed.
• Maintain updated documentation on configurations, network diagrams, and standard operating procedures.

Technical Skills Required :

Qualifications :