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Mad Influence - Client Servicing Manager - Influencer Marketing

Mad Influence - Client Servicing Manager - Influencer Marketing

Mad InfluenceNoida, India
16 days ago
Job description

Job Title : Client Servicing Manager (Influencer Marketing).

Location : Noida, India (On-site).

About Us :

  • Step into the vibrant world of Mad Influence-a leading 360-degree influencer marketing agency headquartered in Noida.
  • We're on a mission to spark culturally relevant, high-impact campaigns that resonate globally.
  • With over 10,000 successful campaigns and collaborations with top-tier brands and content creators across India and beyond, Mad Influence is a rapidly growing influencer marketing agency, connecting leading brands with top digital creators to drive impactful storytelling and high-performing campaigns.
  • We are looking for an experienced and enthusiastic Client Servicing Manager to lead client relationships and drive business growth.
  • This role is ideal for someone who understands influencer marketing deeply, can manage end-to-end campaigns, and has the ability to pitch and onboard new brands while also cross-selling our offerings to existing clients.

Key Responsibilities :

Client & Campaign Management :

  • Serve as the main point of contact for client accounts.
  • Develop influencer marketing strategies tailored to each brand's objectives.
  • Manage the end-to-end execution of influencer campaigns - including influencer sourcing, briefing, content reviews, timelines, and reporting.
  • Ensure deliverables meet brand guidelines, timelines, and campaign KPIs.
  • Monitor campaign success through detailed performance analytics and optimize accordingly.
  • Brand Onboarding & Business Development.
  • Actively pitch the agency's services and campaign ideas to potential brand partners.
  • Help in onboarding new clients by understanding their goals and aligning them with the right influencer strategies.
  • Identify cross-selling and upselling opportunities within existing accounts.
  • Collaborate with internal teams (sales, creative, strategy) to deliver high-impact proposals.
  • Market & Influencer Insights :

  • Stay updated with the latest influencer marketing trends, platform updates (Instagram, YouTube, etc. ), and creator opportunities.
  • Maintain relationships with a network of influencers and platforms to quickly source relevant talent.
  • Requirements :

  • Degree in Marketing, Communications, Business, or related field.
  • 3-5 years of experience in influencer marketing, digital marketing, or account / client management.
  • Strong client-facing skills with the ability to build trust and long-term relationships.
  • Confident in pitching ideas, storytelling, and handling objections.
  • Familiarity with influencer platforms / tools.
  • Excellent communication, organizational, and multitasking abilities.
  • A proactive and entrepreneurial mindset.
  • (ref : iimjobs.com)

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