Job Title : Client Servicing Manager (Influencer Marketing).
Location : Noida, India (On-site).
About Us :
- Step into the vibrant world of Mad Influence-a leading 360-degree influencer marketing agency headquartered in Noida.
- We're on a mission to spark culturally relevant, high-impact campaigns that resonate globally.
- With over 10,000 successful campaigns and collaborations with top-tier brands and content creators across India and beyond, Mad Influence is a rapidly growing influencer marketing agency, connecting leading brands with top digital creators to drive impactful storytelling and high-performing campaigns.
- We are looking for an experienced and enthusiastic Client Servicing Manager to lead client relationships and drive business growth.
- This role is ideal for someone who understands influencer marketing deeply, can manage end-to-end campaigns, and has the ability to pitch and onboard new brands while also cross-selling our offerings to existing clients.
Key Responsibilities :
Client & Campaign Management :
Serve as the main point of contact for client accounts.Develop influencer marketing strategies tailored to each brand's objectives.Manage the end-to-end execution of influencer campaigns - including influencer sourcing, briefing, content reviews, timelines, and reporting.Ensure deliverables meet brand guidelines, timelines, and campaign KPIs.Monitor campaign success through detailed performance analytics and optimize accordingly.Brand Onboarding & Business Development.Actively pitch the agency's services and campaign ideas to potential brand partners.Help in onboarding new clients by understanding their goals and aligning them with the right influencer strategies.Identify cross-selling and upselling opportunities within existing accounts.Collaborate with internal teams (sales, creative, strategy) to deliver high-impact proposals.Market & Influencer Insights :
Stay updated with the latest influencer marketing trends, platform updates (Instagram, YouTube, etc. ), and creator opportunities.Maintain relationships with a network of influencers and platforms to quickly source relevant talent.Requirements :
Degree in Marketing, Communications, Business, or related field.3-5 years of experience in influencer marketing, digital marketing, or account / client management.Strong client-facing skills with the ability to build trust and long-term relationships.Confident in pitching ideas, storytelling, and handling objections.Familiarity with influencer platforms / tools.Excellent communication, organizational, and multitasking abilities.A proactive and entrepreneurial mindset.(ref : iimjobs.com)