Manager - Client Servicing - Ad Agency

Location : Noida (WFO).

Job Description :

Client Relationship Management :

• Cultivate and maintain strong relationships with key clients, understanding their business objectives and marketing goals.
• Act as the main point of contact for key clients, ensuring seamless communication and a high level of client satisfaction.

Cross-Functional Collaboration :

• Work closely with internal teams, including creative, media, and analytics, to develop and deliver comprehensive advertising solutions.
• Facilitate communication and coordination among different departments to ensure client needs are met efficiently.

Campaign Management :

• Oversee the end-to-end execution of advertising campaigns, ensuring they align with client objectives and meet quality standards.
• Monitor campaign performance and provide strategic insights and recommendations for optimization.

Budget Management : .

• Manage client budgets effectively, ensuring optimal utilization of resources and delivering value for the client's investment.
• Provide financial forecasts and reports to both clients and internal stakeholders.

Market Analysis and Trends : .

• Stay abreast of industry trends, market conditions, and competitor activities to provide valuable insights to clients.
• Proactively recommend innovative advertising solutions based on industry best practices.

Client Retention and Growth : .

• Identify opportunities for account expansion and upselling of additional agency services.
• Implement retention strategies to ensure long-term partnerships with key clients.

Candidate Profile :

• Proven experience in key account management within the advertising industry.
• Strong understanding of advertising and marketing principles.
• Exceptional communication, negotiation, and presentation skills.
• Analytical mindset with the ability to interpret data and make strategic recommendations.
• Results-driven with a track record of meeting and exceeding revenue targets.

(ref : iimjobs.com)