Primary Responsibilities :
- Coordinate activities associated with Order Management.
- Recognize potential risks or threats and suggest appropriate actions.
- Ensure adherence to Service Level Agreements (SLAs) and timelines.
- Handle queries through calls and email follow-ups.
- Work under pressure to meet targets and deadlines.
Required Education :
Bachelor's DegreePreferred Education :
Master's DegreeRequired Technical and Professional Expertise :
0–1 year of experience in the Healthcare domain.Ability to handle queries effectively through calls and emails.Flexibility to work in shifts as per business requirements.Strong communication and interpersonal skills.Ability to work under pressure and meet targets.Skills Required
Order Management, Healthcare Domain, Customer Support, Sla Management, Ms Office