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Proposal & Order Execution Specialist

Proposal & Order Execution Specialist

ConfidentialChennai
30+ days ago
Job description
  • Improves customer service quality translate customer requirements into proposals and orders.
  • Take ownership of the end-to-end process and communicate with all stakeholders.
  • Collaborates closely with the Customer Relations Representatives, colleagues in sales and specialists in other departments on questions relating to technical issues, products, services, pricing etc during proposal and order execution.
  • Manages processes supporting that proposal and order handling is fulfilling our customers expectations (Response time / Quality / DIFOT) and increases customer engagement.
  • Build good relations with customers, Customer Relations Representatives and colleagues overseas.
  • Communicate, handle, and organize parts and service cases within the organization.
  • Translate customer requirements into proposals and orders.
  • Drive export control.
  • Contribute to cross-team knowledge s sharing of best practices.
  • Co-ordination with Purchase department or vendors directly for vendor offers.
  • Efficient way of doing Costing, Preparation of Techno Commercial proposal, Order release.
  • Ensuring quality timeliness of proposal / Order deliverables.
  • Co-ordination with Engineering for product validation
  • Follow up on CRM opportunities in collaboration with sales managers and other stakeholders
  • Handles claims, minimizing potential negative impact towards our customer.
  • Follows-up on Overdue receivables.

    • We offer

    • A global network of supportive colleagues and growth opportunities
    • We encourage applicants of all backgrounds and perspectives to apply - the more diverse our employees are, the stronger our team is.

      • Skills Required

      Contract Management, Proposal Writing, Order Processing, Data Analysis, Project Coordination, Client Communication

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    Proposal Specialist • Chennai

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