Senior Quality Assurance Analyst

About Delta Tech Hub :

Delta Air Lines (NYSE : DAL) is the U.S. global airline leader in safety, innovation, reliability and customer experience. Powered by our employees around the world, Delta has for a decade led the airline industry in operational excellence while maintaining our reputation for award-winning customer service. With our mission of connecting the people and cultures of the globe, Delta strives to foster understanding across a diverse world and serve as a force for social good. Delta has fast emerged as a customer-oriented, innovation-led, technology-driven business. The Delta Technology Hub will contribute directly to these objectives. It will sustain our long-term aspirations of delivering niche, IP-intensive, high-value, and innovative solutions. It supports various teams and functions across Delta and is an integral part of our transformation agenda, working seamlessly with a global team to create memorable experiences for customers.

Responsibilities :

• Collaborate remotely with Delta’s Digital teams across geographies, adhering to best practices in communication and agile delivery.
• Build strong working relationships with onshore eCommerce Development and supporting teams.
• Participate in virtual project meetings to understand scope and contribute to UAT strategy and planning.
• Design and document UAT test plans and test cases based on functional requirements, user stories, and design specifications.
• Execute manual end-to-end test scenarios, report test status, and escalate issues to onshore leads as needed.
• Identify, document, and communicate defects clearly to development teams for resolution.
• Use test management and project tracking tools (e.G., qTest, Agility) to manage test cases and backlog items.
• Provide feedback on user experience and contribute to post-implementation analysis.
• Validate data integrity through mainframe systems where applicable.
• Analyze complex user stories and requirements in collaboration with product owners.
• Maintain comprehensive UAT documentation and business scenarios.
• Take ownership of assigned tasks, projects, or releases, ensuring timely delivery and quality outcomes.
• Continuously learn and adapt within a fast-paced, remote team environment.

Minimum Qualifications :

Preferred Qualifications :