Office Manager

Office Manager Tushita,  Delhi, IndiaWe need a reliable, well-organised Office Manager to handle day-to-day operations with a focus on efficiency and time management. The Office Manager will be responsible for developing intra-office communication protocols, streamlining administrative procedures, inventory control, office staff supervision and task delegation.We’re looking for an energetic professional who doesn’t mind wearing multiple hats. This position will include advancement opportunities for the right candidate as well as full benefits after a probationary period.Responsibilities1. Process ManagementMap, document, and refine workflows across departments (sales, operations, product) to improve efficiency and consistency.Identify bottlenecks and propose systems or tools to streamline operations.Design and implement Standard Operating Procedures (SOPs) for recurring tasks and inter-departmental coordination.2. Office & Administrative ManagementOversee the daily functioning of the office — logistics, scheduling, communication, procurement, and upkeep.Support leadership in coordinating meetings, travel arrangements, documentation, and vendor relationships.Manage office resources, supplies, and vendor contracts to ensure cost-effectiveness and smooth operations.3. Internal Communication & Team SupportFoster clear and efficient communication channels between teams.Organize training sessions and ensure employees are aligned with company policies and workflows.4. Quality Control & Client Journey SupportMeet clients arriving in Delhi at the beginning and / or end of the journey.Implement quality checks at key stages of the client journey to uphold the brand’s standards.Ensure timely follow-up, feedback, and coordination between client-facing teams and backend operations.Track and analyze process performance, client satisfaction, and internal feedback loops to identify areas for improvement.Candidate requirements2 - 4  years  of experience in inbound travel operations or DMC environment.Strong understanding of the Indian travel destinations .Must be  fluent in English  – both  written and spoken .Proven experience in handling teams, multitasking .Time CommitmentFull-time, On-Site in Delhi, 5 days a week.About Tushita Travels founded in 1977, has been a leader in providing services in India for leisure tourism. Our services are spread across FITs, groups & MICE operations.Email your CV / resume to with the subject ‘Application for Office Manager’