IT Support Services Analyst

We are looking for a IT Support Services Analyst to join our IT Support services in Bengaluru. This is an amazing opportunity to work on desktop related applications. We have a great skill set in and we would love to speak with you if you have skills in desktop support.

About You – Experience, Education, Skills, And Accomplishments

• Work experience (At least 3-5 year of experience in the desktop support)
• Knowledge, skills, or abilities (At least 3-5 year of experience in the desktop support)
• Tech stack
• Education (Bachelor's degree in computer science, mechanical engineering, or related degree or at least 3-5 years of equivalent relevant experience)

It would be great if you also had . . .

Responsible for system installation, configuration, troubleshooting, and management of various Windows (Windows 10,11) and / or Apple applications and systems. Arranging the IT equipment for new joiners, Reverse pick up of IT equipment for Leavers', Inventory management, and is responsible for imaging, deploying, and maintaining respective desktop environments.

What will you be doing in this role

About The Team

Clarivate operates across six office locations in India. Within the team, there are eleven members who report to the IT Support Services Managers, overseeing ticket management for all offices. The role in question pertains specifically to the Noida office; however, the engineer will be responsible for assisting both local and remote offices' request.

At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.

Skills Required

Mobile Devices, Desktop Hardware, Windows 10, Desktop Support