International Bpo

Description

We are seeking freshers / entry-level candidates for the position of International BPO in India. This role involves providing exceptional customer service to clients across various international markets. As a vital part of our team, you will be responsible for assisting customers with their inquiries and ensuring a positive experience.

Responsibilities

• Handle inbound and outbound calls with customers to provide assistance and resolve queries.
• Maintain a high level of customer satisfaction through effective communication and problem-solving.
• Document customer interactions and transactions accurately in the system.
• Collaborate with team members to ensure seamless service delivery.
• Adhere to company policies and procedures while handling customer requests.
• Participate in training and development programs to enhance skills and knowledge.

Skills and Qualifications

Education

Any Graduate

Skills Required

Data Entry, Customer Support, Technical Troubleshooting, Time Management, Multitasking, Problem Solving, crm software, Adaptability