iBus- IT Manager- Network&security

Roles and responsibilities :

IT Infrastructure Management :

• Manage and Maintain IT Infrastructure and securities : Oversee the entire IT infrastructure,
• Ensuring optimal performance and security, including managing hardware, software, ohhand network systems.
• Endpoint Management :   Should have hands-on experience on EDR, Gateway and endpoint security products.
• Web and Application Security on all Public / Shared and inhouse portals.
• Network Administration : Configure and manage network infrastructure, including firewalls, switches, and access points to ensure a secure and reliable network environment.
• Build and configure SDWAN infrastructure to utilise best of the internet output and performance.
• Ensuring Data security of organisations private and public facing endpoints.
• Design and implement Enterprise Wi-Fi management.
• Network Administration : Configure and manage network infrastructure, including Active Directory & WSUS : Manage Active Directory (AD), Group Policy for effective user authentication and timely software updates.
• Audio-Video Conferencing : Set up and support audio-video conferencing systems,
• Ensuring seamless communication and collaboration within the company.
• Documentation : Create and maintain accurate documentation of all IT systems,
• processes, and procedures to ensure consistent knowledge sharing and compliance.
• IT Support : Provide expert-level support for all IT-related issues, ensuring timely resolution and minimizing downtime.
• Team Collaboration : Work closely with other departments to understand IT needs, implement solutions and provide training as necessary.
• Vendor Management : Coordinate with external vendors to ensure timely procurement, maintenance, and upgrades of IT hardware and software
• practice ITIL framework project leadership.
• Design and develop organisation security plans for shared and cloud infrastructure.
• Optimized help desk performance through process improvements, enabling faster response times and increased user satisfaction levels.
• Implementation and support of network monitoring tools.
• Optimized network security with implementation of firewalls, UTM and intrusion prevention systems and mitigation tools.

Security and Compliance :

Team Management :

User Support and Experience :