Job Title : Scrum Master (Techno-Functional | Agile | Process-Oriented)
Location : Mumbai, India
Experience : 7–8 Years
Industry : Payment Solutions / BFSI / Retail / Healthcare
Employment Type : Full-Time
Job Summary :
We are looking for an experienced and proactive Scrum Master with a techno-functional mindset , strong grounding in Agile practices , and a passion for process excellence . The ideal candidate will bring 7–8 years of overall experience, with a proven track record of enabling high-performing Agile teams in payment solutions, BFSI, retail, or healthcare domains .
This role requires close collaboration with cross-functional teams and business stakeholders to drive Agile delivery, foster continuous improvement, and ensure alignment between technology and business goals.
Key Responsibilities :
- Lead one or more Agile teams as a Scrum Master , facilitating Agile ceremonies such as Sprint Planning, Daily Stand-ups, Reviews, and Retrospectives.
- Act as a techno-functional liaison — translating business requirements into technical goals and ensuring delivery aligns with organizational objectives.
- Work closely with Product Owners and stakeholders to manage product backlogs, define user stories, and prioritize sprint deliverables.
- Champion Agile values and best practices, ensuring adherence to frameworks like Scrum, Kanban, or SAFe.
- Identify and address impediments that hinder team progress and escalate when necessary.
- Track and report on team performance metrics, ensuring delivery commitments are met.
- Promote continuous improvement , retrospection, and adoption of Agile maturity across the organization.
- Collaborate with QA, DevOps, Architecture, and Business teams to ensure seamless, quality-driven releases.
- Contribute to Agile process enhancements and play an active role in Agile community-of-practice forums.
Required Skills & Qualifications :
7–8 years of total experience in IT / Software Development, including 4+ years as a Scrum Master .Hands-on experience working in payment solutions , BFSI , retail , or healthcare domains.Strong techno-functional understanding of enterprise systems and business workflows.Deep knowledge of Agile methodologies and experience using tools like Jira , Confluence , or Azure DevOps .Proven ability to coach teams on Agile principles and practices.Excellent communication, stakeholder management, and facilitation skills.Strong process orientation with experience driving efficiency, quality, and Agile compliance.Relevant certifications preferred : Certified Scrum Master (CSM) , Certified SAFe Scrum Master , PMI-ACP , or equivalent.Nice to Have :
Familiarity with DevOps concepts, CI / CD pipelines, and test automation strategies.Experience in scaled Agile environments (e.g., SAFe, LeSS).Exposure to regulatory environments or compliance-heavy domains like BFSI or healthcare.Understanding of digital payment platforms, retail POS systems, or core banking solutions.Why Join Us?
Be a key contributor in driving Agile transformation in a fast-paced domain.Work with high-impact teams delivering real-world solutions in critical industries.Growth-oriented work culture with learning opportunities and domain exposure.Competitive compensation, flexible work arrangements, and a dynamic team environment.Pay : ₹1,00,000- ₹1,80,000.00 per month