Application Business Senior Analyst - HIH - Evernorth

This Position Will

• Participate in the full lifecycle of Application Management, including system enhancements, support, and maintenance, in adherence to service level agreements
• Work on incident management activities like incident logging, triage, tracking, and resolution on a severity basis, and problem management activities of root cause analysis and error handling
• Excellent analytical and communication skills
• Work independently and as part of a team with colleagues at all levels
• Prioritize tasks, proactively raise concerns / questions where appropriate for priority or engagement conflict resolution
• Must be self-directed and able to manage competing priorities and proactively communicate when conflicts arise
• Interact with business stakeholders regularly through meetings, video / teleconferences, and email to understand business processes and business problems

Responsibilities

Create the technical documentation, technical design documentation, build / configuration documentation, and release notes

Qualifications

Education :

Experience

Required Qualifications

Preferred Qualifications

Equal Opportunity Statement

Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Skills Required

Dashboards, Soap, Json, Jira, Reporting, Rest, Javascript, Agile Development, Client Scripts, Rally, Business Rules, Ui Policies