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Branch Sales Manager-Micro Mortgage

Branch Sales Manager-Micro Mortgage

ConfidentialBengaluru / Bangalore
30+ days ago
Job description

Business / Financials

  • Aligning with bank Branches & other Ujjivan teams (Micro-Banking & others) for increasing Traffic for MM
  • Increase distribution by interacting closely with MB team and other internal sources
  • Targets on number & value of files for Log-in, approval, disbursement of HL
  • Collection of Bounced cases for no zero-default track of all customers sourced
  • FTR on all files

Customer (Both Internal & External)

  • Attend and address customer queries and grievances within the defined TAT.
  • Managing internal and external customer relationship to ensure customer satisfaction.
  • Ensure customers are educated about all products / services offered by Ujjivan.
  • Ensure lower customer attrition by providing different products as per customer requirement.
  • Focus on lower TAT as per laid down standards.
  • Internal Process

  • Manage and nurture the team reporting into this role
  • FTR on all work / processes / files
  • Well spread file flow of log-in and disbursal over a month
  • Documentation and preparation of process manuals.
  • Innovation & Learning

  • Work towards grooming self for next level of Area Manager with help of supervisor.
  • Completion of goal setting and appraisal on time
  • Skills Required

    Sales, Lead Generation, Marketing, End To End Sales, Relationship Management

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    Branch • Bengaluru / Bangalore

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