Manage and maintain the company's CRM system efficiently
Oversee lead management, follow-ups, and client communications
Analyse customer data to improve engagement and retention
Coordinate with sales and marketing teams to ensure seamless workflows
Required Candidate profile
Develop and implement strategies to enhance customer satisfaction.
Monitor and report on CRM performance metrics.
Skills Required
Client Communications
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Crm Manager • Gurgaon / Gurugram
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