Looking for Immediate joiners.
Designation : Content Rating Generalist (SPE)
Business Vertical : IOA- HRO Cognizant
Reporting Manager : Team Manager (TM)
Location : India (Work from Home model)
Typical Background : 2–4 years in HR domain with experience reviewing HR content
Role Purpose
Ensure AI-generated HR responses are accurate, safe, and context-aware using rubrics and practical HR knowledge.
Core Responsibilities
- Review and validate AI-generated HR outputs for accuracy, tone, and safety.
- Compare model responses, flag ambiguities, and suggest improvements.
- Escalate bias / sensitive language and support calibration efforts.
Must-Have Experience
Exposure to core HR processes.Familiarity with HR systems, case tools, and content platforms.Strong fluency in English and analytical review skills.Minimum Qualifications
Bachelor's Degree, Human Resources or equivalent combination of education, training and or relevant work experience.2–4 years in HR domain with experience reviewing HR content.Strong consulting skills with all levels of management and the ability to articulate concepts and organizational perspectives in a clear and concise manner.Ability to work independently, achieve deliverables within tight timeframes, and work effectively in a diverse, collaborative environment.Strong focus on quality of work and attention to detail.Excellent written, verbal and presentation communication skills.Exposure to core HR processes , Working knowledge of HR and CMS systemsFamiliarity with HR systems, case tools, and content platforms.Strong fluency in English and analytical review skills.Skills Required
HR Systems, CASE Tools