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Senior Process Executive

Senior Process Executive

ConfidentialBengaluru / Bangalore, India
10 days ago
Job description

Looking for Immediate joiners.

Designation : Content Rating Generalist (SPE)

Business Vertical : IOA- HRO Cognizant

Reporting Manager : Team Manager (TM)

Location : India (Work from Home model)

Typical Background : 2–4 years in HR domain with experience reviewing HR content

Role Purpose

Ensure AI-generated HR responses are accurate, safe, and context-aware using rubrics and practical HR knowledge.

Core Responsibilities

  • Review and validate AI-generated HR outputs for accuracy, tone, and safety.
  • Compare model responses, flag ambiguities, and suggest improvements.
  • Escalate bias / sensitive language and support calibration efforts.

Must-Have Experience

  • Exposure to core HR processes.
  • Familiarity with HR systems, case tools, and content platforms.
  • Strong fluency in English and analytical review skills.
  • Minimum Qualifications

  • Bachelor's Degree, Human Resources or equivalent combination of education, training and or relevant work experience.
  • 2–4 years in HR domain with experience reviewing HR content.
  • Strong consulting skills with all levels of management and the ability to articulate concepts and organizational perspectives in a clear and concise manner.
  • Ability to work independently, achieve deliverables within tight timeframes, and work effectively in a diverse, collaborative environment.
  • Strong focus on quality of work and attention to detail.
  • Excellent written, verbal and presentation communication skills.
  • Exposure to core HR processes , Working knowledge of HR and CMS systems
  • Familiarity with HR systems, case tools, and content platforms.Strong fluency in English and analytical review skills.
  • Skills Required

    HR Systems, CASE Tools

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