(Apply in 3 Minutes) Senior Admission Counselor — NMIMS Online Programs

Location : Delhi

Employment Type : Full Time

About Eduplor

Eduplor.in is an education enablement platform focused on helping working professionals and students access high-quality online degree programs. We partner with leading universities like NMIMS to drive enrollments and guide learners through their educational journey.

Role Summary

As a Senior Admission Counselor for NMIMS, you will be responsible for converting leads into enrollments for NMIMS’s online MBA and BBA programs. You will engage with prospective students over phone, email, and digital channels; understand their needs; and counsel them – with the goal of guiding them to select NMIMS’s offerings. You’ll also be involved in pipeline management, reporting, coordination with university teams, and continuous improvement of the counseling process.

This is a mid-level role (2–3 years of experience required), demanding strong sales acumen, consultative counseling skills, and result orientation.

Key Responsibilities

• Engage prospective students via inbound / outbound calls, WhatsApp, emails, and other channels to counsel them on NMIMS online MBA / BBA programs
• Qualify leads based on eligibility, need, timeline, and readiness
• Fully explain program structure, curriculum, faculty, fee structure, admission process, placement support, ROI, etc.
• Address objections, provide clarity, and build trust
• Maintain regular follow-ups and manage lead nurturing until conversion
• Achieve monthly / quarterly enrollment / revenue targets
• Use and update CRM rigorously (lead status, notes, follow-ups, disposition)
• Generate reports and dashboards to track performance, conversion rates, drop-offs, etc.
• Collaborate with marketing to refine lead generation and messaging
• Liaise with NMIMS’s admissions / academic / operations team for documentation, approvals, queries, and escalations
• Suggest process improvements to enhance conversion rates and student experience
• Mentor junior counselors (if applicable)

Requirements

Preferred / Desirable

KPIs / Metrics of Success

Compensation & Benefits

How to Apply

Send your updated resume to hr@eduplor.in with the subject line — Application for Senior Admission Counselor (NMIMS).

Shortlisted candidates will be contacted for a telephonic interview.