Senior Admission Counselor — NMIMS Online Programs

Location : Delhi

Employment Type : Full Time

About Eduplor

Eduplor.in is an education enablement platform focused on helping working professionals and students access high-quality online degree programs. We partner with leading universities like NMIMS to drive enrollments and guide learners through their educational journey.

Role Summary

As a Senior Admission Counselor for NMIMS, you will be responsible for converting leads into enrollments for NMIMS’s online MBA and BBA programs. You will engage with prospective students over phone, email, and digital channels; understand their needs; and counsel them – with the goal of guiding them to select NMIMS’s offerings. You’ll also be involved in pipeline management, reporting, coordination with university teams, and continuous improvement of the counseling process.

This is a mid-level role (2–3 years of experience required), demanding strong sales acumen, consultative counseling skills, and result orientation.

Key Responsibilities

Engage prospective students via inbound / outbound calls, WhatsApp, emails, and other channels to counsel them on NMIMS online MBA / BBA programs

Qualify leads based on eligibility, need, timeline, and readiness

Fully explain program structure, curriculum, faculty, fee structure, admission process, placement support, ROI, etc.

Address objections, provide clarity, and build trust

Maintain regular follow-ups and manage lead nurturing until conversion

Achieve monthly / quarterly enrollment / revenue targets

Use and update CRM rigorously (lead status, notes, follow-ups, disposition)

Generate reports and dashboards to track performance, conversion rates, drop-offs, etc.

Collaborate with marketing to refine lead generation and messaging

Liaise with NMIMS’s admissions / academic / operations team for documentation, approvals, queries, and escalations

Suggest process improvements to enhance conversion rates and student experience

Mentor junior counselors (if applicable)

Requirements

Experience :

2–3 years in Admissions Counselling / EdTech / Inside Sales / Education Consulting.

Education :

Graduate in any discipline (MBA preferred).

Excellent verbal and written communication skills.

Strong persuasion and negotiation abilities.

Target-oriented with a consultative counselling approach.

Proficient in using CRM tools and Microsoft Office.

Ability to manage time effectively and multitask.

Preferred / Desirable

Prior experience with NMIMS or other online degree programs

Understanding of management education landscape in India

Exposure to digital marketing funnels, lead generation, and data-driven sales

KPIs / Metrics of Success

Lead-to-enrollment conversion rate

Monthly / quarterly enrollment count

Average sales cycle length

Drop-off / attrition rate from lead to enrollment

CRM hygiene / data accuracy

Revenue contribution

Feedback / satisfaction ratings from admitted students

Compensation & Benefits

Competitive base salary + performance-based incentives / commission

Career growth to team lead / operations / marketing roles

Training, upskilling, and exposure to senior leadership

Health benefits, leave policy, and other standard perks

Recognition and rewards for high performance

How to Apply

Send your updated resume to

hr@eduplor.in

with the subject line — Application for Senior Admission Counselor (NMIMS).

Shortlisted candidates will be contacted for a telephonic interview.