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Client Relations Professional

Client Relations Professional

Sikich IndiaAhmedabad, Republic Of India, IN
30+ days ago
Job description

Sikich is seeking a Front Office Executive with 5-7 years of experience to join our dynamic team, who will be the first point of contact for visitors. This person would be mainly responsible for managing front desk operations, handling administrative tasks, and ensuring smooth communication within the office. The ideal candidate will have excellent communication and multitasking skills, a professional attitude, and a friendly demeanor.

About the firm

Sikich is a global company specializing in Accounting, Advisory, and Technical professional services. With employees across the globe, Sikich ranks as one of the largest professional services companies in the United States. Our comprehensive skillsets, obtained over decades of experience as entrepreneurs, business owners and industry innovators, allow us to provide insights and transformative strategies to help strengthen every dimension of our clients’ businesses.

Job Responsibilities

  • Greet clients, visitors, and vendors in a warm and professional manner. Ensure they feel welcomed and assist them with their inquiries.
  • Operate the phone system, answer incoming calls, and route them to the appropriate personnel. Take messages when necessary.
  • Maintain a neat, organized reception area. Ensure it is well-stocked with brochures, magazines, and other materials.
  • Handle incoming and outgoing mail, packages, and deliveries. Ensure prompt distribution to the relevant departments.
  • Assist in scheduling meetings, appointments, and conference room bookings.
  • Provide general administrative support to staff, such as filing, data entry, photocopying, and managing office supplies.
  • Ensure visitors sign in / out, issue visitor badges, and notify the appropriate staff of their arrival.
  • Monitor who enters and exits the office and ensure that all guests follow security protocols.
  • Help plan and execute company events, meetings, and activities as needed.

Requirements for successful candidate

  • Bachelor’s Degree / Diploma is required. Additional certification in office administration is a plus.
  • Previous experience as a receptionist, front desk representative, or in a similar role preferred.
  • Strong verbal and written communication skills.
  • Excellent interpersonal skills and a customer-service mindset.
  • Proficiency in Microsoft Office (Word, Excel, Outlook) and phone systems.
  • Ability to multitask and manage time effectively.
  • Attention to detail and strong organizational skills.
  • Benefits of being a part of the team

    Family Health Insurance including parents

    Life & Accident Insurance

    Maternity / paternity leave

    Performance-based incentives

    Referral Bonus program

    Exam Fee Reimbursement Policy

    Indian festival holidays

    5 days working week

    Meals facility

    Doctor's Consultation

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    Client Professional • Ahmedabad, Republic Of India, IN

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